Crown Eurocars

Jim Smith I have purchased four cars with Jim in the past three years. His factual, no pressure style is very much appreciated. I hope he never retires! I have purchased four cars with Jim in the past three years. His factual, no pressure style is very much appreciated. I hope he never retires! More

New Car in 60 Minutes or less Out driving in the Covid world on a Sunday my wife noticed her dream car as we were driving past Crown Mercedes doing 60 MPH. I played it off and the Out driving in the Covid world on a Sunday my wife noticed her dream car as we were driving past Crown Mercedes doing 60 MPH. I played it off and the following morning called Dan Morris. He was very polite and said he would do all he could to make this surprise for my wife happen quickly and easily. Within a few minutes I had a call from Mo Esseghir. He offered to drive the car to my home for a test drive. I told him not necessary but agreed to meet at the dealership to complete paperwork. Mo was very knowledgable and professional with a tremendous personality. I then worked with Rob Wilson in Finance to review and complete all paperwork. Rob actually remembered me from a car I had purchased a few years earlier. In the process Rob checked to see if I had any old tags available on the tax collectors web site....I did and he ended up saving me @ $400. All unsolicited. Rob made the paperwork as quick and easy as possible and was very thorough in his explanations. Mo delivered the car that afternoon and spent a great deal of time reviewing the features. The next day my wife was still a little overwhelmed with all of the technology available to her in a new Mercedes. I called Mo and in about two hours the "tech expert" Tony Cintron arrived and spent another hour plus making us comfortable with all the features in the car. So overall I think Dan Morris has done a great job building a professional and friendly staff with processes that are designed to make the entire experience of buying and taking delivery from Crown Mercedes easy and pleasurable. Well Done! More

Service Center I thank Andrew Mrasz for the excellent service provided on Friday, May 22, 2020. He was courteous, knowledgeable and efficient. He kept me informed I thank Andrew Mrasz for the excellent service provided on Friday, May 22, 2020. He was courteous, knowledgeable and efficient. He kept me informed of the status. More

Excellent service by Bruno Onetti last Saturday I would like to thank Bruno Onetti for the customer service he provided me when I can in to have my car serviced. I was concerned with COVID and he pr I would like to thank Bruno Onetti for the customer service he provided me when I can in to have my car serviced. I was concerned with COVID and he provided me with the safety and isolation I needed to feel comfortable. And while I was outside and not in the waiting area, he came out to me offering me cold water and keeping me updated on my car. He answered my questions and always displayed a smile and very friendly disposition. He seems like he is always happy. He relaxed me in what I thought would be a tense environment. His treatment of me reflected the assurance I have in the dealership. He exceeded my expectations in the customer service he provided me. More

Zoltan Krempaszky always makes sure we get the best deal for the car we want. We trust him as he’s proven to be honest and always gives us the best service. for the car we want. We trust him as he’s proven to be honest and always gives us the best service. More

Great place to do business. Nicole, Neville, and Omar were excellent. They were professional, courteous, and made the car buying experience very positive. I highly recommend them and Crown Eurocars to an were excellent. They were professional, courteous, and made the car buying experience very positive. I highly recommend them and Crown Eurocars to anyone looking to purchase a new car! More

Great service thanks to Tim Hernandez Got me in to get 2 new run flat tires and the man to see is Tim Hernandez for all your service needs.best ever Got me in to get 2 new run flat tires and the man to see is Tim Hernandez for all your service needs.best ever More

Excellent Service This was my very first visit to Crown Eurocars. Andrew Mrasz was very welcoming and took excellent care of my vehicle. From start to finish, he was a This was my very first visit to Crown Eurocars. Andrew Mrasz was very welcoming and took excellent care of my vehicle. From start to finish, he was attentive and helpful. He addressed my service issue and was very respectful of my time. I sincerely appreciated his help and look forward to working with him in the future. More

Neville Barnett is Great I truly appreciated working with Neville Barnett and am enjoying our GLC 300W. He listened to my needs, did not forget about me when our first intera I truly appreciated working with Neville Barnett and am enjoying our GLC 300W. He listened to my needs, did not forget about me when our first interaction didn't result in a deal, and worked to assist me in purchasing the vehicle I was initially interested in buying (I had even shopped around at other local dealers but bought at Crown Euro because he took the time to follow up with me and meet my needs). All aspects of this dealership were impressive. My wife and I felt it had a clean, nice, and classy look to it; especially after visiting other dealers in our local area. The GLC 300W we purchased is a great vehicle and I'm confident it will provide many years of driving pleasure. Thanks! More

Great shopping experience with Omar After receiving an email offer I was able to contact Omar and he answered any questions I had. The process was fast and smooth. Honestly the best car After receiving an email offer I was able to contact Omar and he answered any questions I had. The process was fast and smooth. Honestly the best car shopping experience we've ever had. More