Crown Chrysler Jeep Dodge Ram Dublin - Service Center
Dublin, OH
821 Reviews of Crown Chrysler Jeep Dodge Ram Dublin - Service Center
Ty Ramsey is the main reason I have all my cars serviced at Crown. Ty is the only reason I bought my new 2010 Dodge Challenger at Crown. His excellent people skills won me over just to want to have one car at Crown. Ty is the only reason I bought my new 2010 Dodge Challenger at Crown. His excellent people skills won me over just to want to have one car dealership to trust. His expertise in advising car tire choices for both my Chrysler Crossfire and this recent visit for the Dodge Ram Big Horn Hemi are unsurpassed. As a woman, I appreciate a person in his capacity helping and guiding honestly not taking advantage of (as most businesses tend to do). Regarding the 2010 Dodge Challenger---he helped and answered my questions honestly when I couldn't find such in a salesman. Since ordering and purchasing said car, Neal Linkhorn; Austin Walden; and Matt Soja have become amazingly helpful. To sum up my feelings regarding Crown Chrysler Jeep Dodge - we own more than 1 of each of what they sell therefore we need each other! Thank you, Ty and Austin. More
We have owned Chrysler Corporation cars since 1965. After living in three states (5 different cities), we are convinced that Ty Ramsey and Crown are the absolute best team! Crown Service has always ta After living in three states (5 different cities), we are convinced that Ty Ramsey and Crown are the absolute best team! Crown Service has always taken great care of all of our cars for nearly 20 years, from our 1994 LHS, '98 Concorde, '01 300M, three Town & Country minivans, '05 Pacifica, and our two present rides, our (show-quality) '05 PT Cruiser Turbo Convertible and our newest, a 2009 Dodge Journey. Since Ty joined Crown several years ago, we've used his service team exclusively. Ty is always on top of things, very proactive and ALWAYS follows through, exceeding our expectations. Although he personally takes care of many customers each day, he always makes us feel as though he only has our service visit to take care of. We have NEVER had a disappointing experience! We wouldn't think of letting anyone else but Crown Service touch our cars, whether it's for an oil change and safety check-up or major work like a brake job or advanced trouble-shooting. We've even bought new tires at Crown; their prices are very competitive. Their staff of mechanics is very mature and many of them have been with Crown for some time and they always recognize and greet us with a smile. In summary, the Chrysler product line fully meets our needs and we have always chosen one of their products, even after doing considerable research and comparison shopping. The same goes for the dealer who services our cars; there is really no choice that can compare to the Crown service experience! More
Brought my 2009 Jeep Wrangler in due to a fraying seatbelt strap and a leaking axle seal. Ty contact me to let me know both front seals were leaking rather than just the right front and that they'd seatbelt strap and a leaking axle seal. Ty contact me to let me know both front seals were leaking rather than just the right front and that they'd replace both. He also was able to get the replacement seatbelt in the next day and the vehicle was repaired in just over 24 hours. More
Jeffery is very knowledgable about the Jeeps, and actually quite knowledgable about pretty much any subject. He might be the most interesting man in the world. Also, I came in for service on my 2 actually quite knowledgable about pretty much any subject. He might be the most interesting man in the world. Also, I came in for service on my 2006 Jeep Commander and had a great experience with Mark Nelson. Although I am not in the market to purchase a vehicle right now, I will be in the next 3-5yrs. And when I am, I will be sure to visit Crown and ask for Jeffery Henderson. More
Doug was very friendly, outgoing and helpful when presenting car after wash and answering questions. He also assisted checking out a tire issue that I had and went to great lenghts that the question presenting car after wash and answering questions. He also assisted checking out a tire issue that I had and went to great lenghts that the question and possible problem with tire was taken care of. A good face of the service dept. More
I found that there is excellent service and friendliness when dealing with the service managers. They are very professional and caring people in the service department.They have also bent over backwards to when dealing with the service managers. They are very professional and caring people in the service department.They have also bent over backwards to try to correct the issues I have had with my Jeep. More
As a former pharmaceutical and medical representative with many company cars throughout my career, I've worked with dealerships on a national basis. Along the way, I've also been extremely fortunate in with many company cars throughout my career, I've worked with dealerships on a national basis. Along the way, I've also been extremely fortunate in gaining a solid knowledge base of auto structure and function from reputable dealers. Crown Chrysler is continuing this strong tradition of educating me and providing world-class service! The measure of a firm's integrity and ethics are reflected in its people and best practices, and Mark Nelson with his manager Damon Clark are exceptional examples of these concepts in action. As a future physician, I strongly recommend this dealership! Respectfully Submitted, Margaret Schuman More
Dear Crown Chrysler, We met Ty Ramsey after we Dear Crown Chrysler, We met Ty Ramsey after we purchased our first Chrysler, a Town and Country, at another dealership across town in Columbus, OH Dear Crown Chrysler, We met Ty Ramsey after we purchased our first Chrysler, a Town and Country, at another dealership across town in Columbus, OH back in 2003. We had several problems with that particular vehicle but Ty was always ready to answer any of our questions with the utmost courtesy and professionalism and resolved problems quickly for us. Then, Ty left that dealership and our service was never the same! When we were thinking about purchasing another vehicle, we thought that we would give Crown a try. We live in Dublin, why not look at purchasing a car in Dublin?! Once we did our research, we were sold on the Chrysler Aspen. Once we found Ty Ramsey working at Crown, we were sold on you! He is the only reason that my husband and I purchased our 2008 Chrysler Aspen at Crown and the only reason we come to Crown for service! You are lucky to have such a hard working, knowledgeable, courteous and friendly employee representing your dealership. Sincerely, Laurie and Scott Good More
Ty has gone above and beyond in assisting me with my Jeep service needs in the 3 years since purchasing my Jeep Wrangler from Crown. He's friendly, professional, courteous and straight forward. Ty takes the service needs in the 3 years since purchasing my Jeep Wrangler from Crown. He's friendly, professional, courteous and straight forward. Ty takes the time to explain everything that needs to be done and provides me with confidence in the service performed. Highly recommend. I also appreciate the car service provided by Crown's service dept! Very helpful and convenient! More
My family and I am a long time Dodge owner. I have been to many of the Columbus dealers for service. My primary dealer recently closed down. My vehicle broke down and was towed into Crown. I was welcome to many of the Columbus dealers for service. My primary dealer recently closed down. My vehicle broke down and was towed into Crown. I was welcomed by Damon and given a brief overview of Crown and all the positive things they had to offer. Being in an unfamiliar environment it was quite refreshing. TY then took over with my repair needs. My car was repaired that day and even cleaned when I picked it up. This dealer was light years ahead of any other repair shop I have been to. I never knew it could be so different. Crown has earned my business from here on out. More