Crown Chrysler Jeep Dodge Ram Dublin - Service Center

Kevin thank you for taking care of me and my 2011Cherokee whenever I come in for service. You have gone above and beyond my expectations of a service. You have made me feel like I am your only c 2011Cherokee whenever I come in for service. You have gone above and beyond my expectations of a service. You have made me feel like I am your only customer, even though I know I am not. I wanted to thank you for your patience, with my many questions and your professionalism. I look forward to working with you whenever I have my next service appointment. Thank you for making sure my Cherokee had that show room shine when I picked it up Saturday. Everyone tells me it looks brand new. Sincerely...Diana Harper More

This dealer has helped us (twice) when our 2002 Jeep Liberty's driver side window was stuck in the down position. They got it to go up free of charge and worked us into their busy schedules when we call Liberty's driver side window was stuck in the down position. They got it to go up free of charge and worked us into their busy schedules when we called. Everyone we have encountered has been helpful and friendly. We now take our jeep there for all service, including oil changes, because they are so knowledgable and accommodating for a good price. More

Our Jeep Grand Cherokee was not starting properly. I worked with Ty Ramsey to resolve this problem. Ty exceeded my expectations to assure that the Jeep was accurately fixed in spite of the difficult and worked with Ty Ramsey to resolve this problem. Ty exceeded my expectations to assure that the Jeep was accurately fixed in spite of the difficult and unusual nature of the problem. Ty kept in communication with me throughout the process and also arranged for us to have a complimentary loaner car over the weekend. I was also very happy with his efforts to reduce the costs for the repair work. Thank you Ty! More

Richard was extremely helpful. He knew what he was talking about. That was some of the best service I've ever gotten at a dealership. Thanks. talking about. That was some of the best service I've ever gotten at a dealership. Thanks. More

Kevin did a great job servicing my jeep.got me in and out quickly.and they washed it for free.got me in and out quickly. quickly.and they washed it for free.got me in and out quickly. More

I received great service from Kevin Kelly at Crown Chrysler Jeep. He was so patient, I did not feel like I was in a rush like I have at other dealerships. Chrysler Jeep. He was so patient, I did not feel like I was in a rush like I have at other dealerships. More

I have enjoyed my experinces with Crown Chrysler. I purchased my van with Austin Walden and Tyler in service takes good care of it. I put lots of miles on my van and am very happy Austin and Tyler alwa purchased my van with Austin Walden and Tyler in service takes good care of it. I put lots of miles on my van and am very happy Austin and Tyler always take such good care of me. More

Ty recently assisted us with replacing all 4 tires on our 2012 Jeep Grand Cherokee Overland. A couple days ago, I ran over a piece of metal that pierced one of the tires. After changing out with the spare, 2012 Jeep Grand Cherokee Overland. A couple days ago, I ran over a piece of metal that pierced one of the tires. After changing out with the spare, I called Ty. He immediately checked the inventory and found one in stock. This was around 3:30pm and I would have completely expected instructions to come in the next day as I was about 30-40 minutes away at that point. Instead, Ty accommodated me that afternoon. I drove to the dealership and the tire was changed and vehicle returned to me in less than a half-hour. Ty also looked up my information from the sale of the original tire(s) and worked through a warrantee request on his own--I sat in the service area doing work, not missing a beat. The result was a major credit against the cost of the new tire. If asked, this is exactly how I would define superior customer service. By the way, there have been other instances where we have needed service and some sort of accommodation. Ty never hesitates to give this same quality of service. We have already recommended this dealership to our friends and colleagues, two of whom have purchased Grand Cherokee Overlands from your dealership... Ed Kozelek and Danny Jones. We also showed our vehicle to a neice and nephew in Cincinnati. They recently purchased an Overland Summit. Great vehicles, great service. That will keep us coming back. Thanks very much and keep up the good work. John & Gina Keaton More

In may of 2012 I visited the Crown dealership in response to a dealer promotion. Upon sitting down at Jason's desk I was made to feel welcome and comfortable by Jason. When I informed him of what I was dri to a dealer promotion. Upon sitting down at Jason's desk I was made to feel welcome and comfortable by Jason. When I informed him of what I was driving and of what my interest might be, he quickly pulled up information regardiing the 2012 Town and Country and walked me to the lot to show me several cars he thought I might be interested in. He took the time and displayed professional expertise in going over a potential purchase with me. Jason made every effort to please me in all endeavors regarding my trade and purchase of a new vehicle. He represents the Crown dealership very well. More

I have dealt with Mark twice in the last 3 weeks. He is very personable, capable, and thorough. I have visited this dealership many times, but he is the most pleasant person I have dealt with to date. It very personable, capable, and thorough. I have visited this dealership many times, but he is the most pleasant person I have dealt with to date. It is a pleasure doing business with him. More