Crown Chrysler Jeep Dodge Ram Dublin - Service Center

EXCELLENT SERVICE LIKE ALWAYS!!! I had to bring my car in recently to get my windshield nozzle replaced and I contacted the Service Manager Brittaney Sturgill and she helped me set my I had to bring my car in recently to get my windshield nozzle replaced and I contacted the Service Manager Brittaney Sturgill and she helped me set my appointment, and made this visit very quick and easy like always. I've been going to Crown to get my car serviced for over a year now, and every experience I've had has been absolutely wonderful! I would definitely continue to go back, and also continue to recommend Crown to my friends. I love the friendly staff, and quick service here. More

Service I brought my car in for service because my brakes were squeaking . Brittaney Sturgill took great care of me . Gave me my brake measurements and didn't I brought my car in for service because my brakes were squeaking . Brittaney Sturgill took great care of me . Gave me my brake measurements and didn't try to sell me anything extra that I didn't need . I appreciate that More

Customer service is priority here I had a recall on my jeep and was able to get my appointment set with In 2 days of my phone call with Brittany Sturgill The recall only took a few h I had a recall on my jeep and was able to get my appointment set with In 2 days of my phone call with Brittany Sturgill The recall only took a few hours. No charge and I got a free car wash after the service . I always have a great experience at crown More

Very good, every time we have been there! It's very nice to deal with people that know what they are doing. I have many different FCA vehicles and our sales consultant Dan Pierce and service It's very nice to deal with people that know what they are doing. I have many different FCA vehicles and our sales consultant Dan Pierce and service manager Ty Ramsey have always taken care of us. Dan has taken care of us for the last two FCA products we have purchased and both were very pleasant transactions. Ty is not just a liaison between the service techs and the customer, he is very knowledgeable of cars and takes the time to understand what needs attention and has a good idea of what the repair will be before it goes back to the shop. He then can make sure it is fixed correctly the first time so I don't have to return. I really like that! A+++ More

Scared Away by Service On Monday, August 15, 2016, Check-Engine Light lit, while driving to a dog training session. Pulled off the road to call Crown Service. Told by repr On Monday, August 15, 2016, Check-Engine Light lit, while driving to a dog training session. Pulled off the road to call Crown Service. Told by representative that the car could not be seen until Monday, August 22, 2016, and if the light started blinking to stop driving it immediately. Ummm . . . with dogs in the car, and on the side of a busy road? Really? Not the kind of urgency I would have expected from the representative. Not only that, most tow truck drivers will NOT take dogs. These dogs are our equivalents of other people's kids. Not acceptable. Then on Tuesday, I shared my concerns via the online service page, which resulted in a call from a surveying agency, as what must have been a delay or diversionary tactic, because the person with whom we spoke had absolutely no clue why she was talking to us. She thought it was in regards to a new sale. She simply said go back to the dealership and talk to the manager. So, let me get this straight: I must take time off work to talk to a manager, in order to get the level of urgent customer service that should have been delivered at the beginning. Nope, not going to happen. The bottom line: We will take the car into Service on Monday, August 22nd to have the Check-Engine light issue resolved, then we are trading it. We use the car to transport dogs. We must have something reliable and a service department that treats us with respect in light of that. More

Mark Nelson has shown great Customer Service Even though My car will act up intermittent, Mark Nelson has shown great customer service compared to past service managers I have dealt with. I recom Even though My car will act up intermittent, Mark Nelson has shown great customer service compared to past service managers I have dealt with. I recommend Mark if you visit Crown. More