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Crown Chrysler Jeep Dodge Ram Dublin - Service Center

Dublin, OH

5.0
821 Reviews

821 Reviews of Crown Chrysler Jeep Dodge Ram Dublin - Service Center

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March 31, 2017

Dustin Literal and my Jeep Grand Cherokee Dustin monitored the 90k maintenance of my Grand Cherokee personally and got it back to me ahead of estimated time and under estimated cost. Outstandi More

by Skogkatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Literal
Apr 03, 2017 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service. Regards, Crown Chrysler Jeep Dodge Ram Dublin

March 30, 2017

Excellent Crown helped me when another dealer did not. Mark Nelson made this my best dealer visit ever for a service department. Highly recommend them. I was am More

by Latitude attitude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nelson
Mar 30, 2017 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thanks for the 5-star rating, Latitude! We're pleased to hear that Mark was so helpful and accommodating, and made sure all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Dublin

March 28, 2017

Great Service!, trust and cofidencet TY RAMSEY, polite, helpful, friendly, gives me confidence, trust when I bring jeep for service. He explains, guides with assurance and courtesy. Ex More

by sofia7391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2017

Chrysler recall fix/routine maintenance visit I was planning to take my Chrysler 200c to Crown for a factory recall fix when I found their on line maintenance coupons. The coupons were for 2 serv More

by ViperSRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2017

General Maintenance Took my 2014 Jeep Grand Cherokee for general maintenance - oil change, tire rotation. Was handled quickly and efficiently by Josh Ward. My car was fin More

by raylewiscolumbus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2017 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thanks Ray! We're happy to hear that your service experience was so hassle-free and convenient for yo, and that Josh made sure you got your car back quickly, and in great shape! We appreciate your business and look forward to working with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Dublin

March 01, 2017

Brittaney Sturgill was very instrumental in ensuring my recent visit to service my Dodge Charger was expedient and overall 'issue-free'. It was a real pleasure working More

by Mark V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
Mar 02, 2017 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thanks Mark! We're happy to hear that Brittaney was so helpful and accommodating, and made sure your Charger was so well taken care of. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Dublin

February 16, 2017

Dead battery/battery still under warrenty I brought my 2009 Chrysler Town and Country to have my battery evaluated. The battery was still under warranty being purchased February 2015. The pr More

by Deborah Overmyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nelson
January 18, 2017

Very helpful service in such a great timely fashion I would like to thank Brittaney Sturgill The service manager that was so helpful In such a great timely fashion to get my vehicle in service and dia More

by Jagb555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
December 26, 2016

Strike 2.....Will never buy a car from this group again! My "fun" car is turning into a customer service nightmare! First time for new car "stuff" left it there for 2 weeks and still not done. Spoke to Sales More

by JoleneWhaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Looney,Patrick Joseph
Feb 13, 2017 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Dear Jolene, Thank you for taking the time to post a review of your experience in our service department. After talking to your service advisor, our understanding is that we were able to resolve the concerns you had. If you have any other questions or need additional assistance, please contact me directly at the dealership on 614-761-2360. Sincerely, Damon Clark, Service Manager, Crown FIAT

December 20, 2016

Brittaney is Wonderfull Brittaney Sturgill did an out standing job of getting my car fixed and out in a timely manor. She was very professional and gave me every break she co More

by mikeyrockx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
Dec 21, 2016 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thanks for the great feedback, Mikeyrockx! We're so glad that Brittaney was so helpful and accommodating, and made sure that your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Dublin

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