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Crown Chrysler Jeep Dodge Ram Dublin - Service Center

Dublin, OH

5.0
821 Reviews

821 Reviews of Crown Chrysler Jeep Dodge Ram Dublin - Service Center

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May 31, 2019

Ram Service While I have been more than satisfied with my interaction with the sales and service personnel I am not as pleased with the actual service performed o More

by OLB 2019
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darius Skinner, Andy Panchal, Dylan Baltzer
Jun 05, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Dear OLB 2019, Thank you for your review. As you know we have ordered a part for your radio and will notify you when it arrives. With reference to the brake issue you are experiencing, we have been unable to replicate the issue in the shop. Without replicating the issue, we cannot properly diagnose the problem. We are happy to continue to try to replicate the issue at your convenience. If you have any questions, please feel free to contact me at the dealership on 614.761.2360 extension 7450 or by email at dclark@crowncars.com at your earliest convenience please? Sincerely, Damon Clark, Service Manager

May 15, 2019

Customer Service Josh Ward took very good care of me in an expeditious manner. I appreciate his professionalism. My car was done before the time allotted. He didn’t tr More

by Crown review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ward
May 16, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you so much for letting us know about your recent visit! We are happy to hear that Josh took good care of you, and that your service was completed even more efficiently than promised. We appreciate the opportunity to work with you and hope to see you again when the time comes for your next service.

May 11, 2019

Great Customer Service Overall I was satisfied with the service I received by Josh. He was professional, had a pleasant demeanor, thorough with providing information, and ac More

by HannahG123!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Ty Ramsey Ty does a great job of handling my cars issues in a timely and professional manner. Any questions and concerns are addressed and explained in an under More

by Mb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for sharing this positive review! We are happy to hear that Tyler consistently provides you and your vehicle with efficient service. We value your safety and satisfaction above all, and we look forward to continuing to maintain them both in the future.

April 20, 2019

Great work as always! I’ve purchased all my vehicles here for years. Whenever service has been needed, I’ve worked with Ty Ramsey. Excellent communications, and sets realis More

by MrCleanOhio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you so much for your wonderful review and recommendation! We are honored by your loyalty and your confidence in our team, and we hope that our efforts continue to meet your satisfaction for many years to come.

April 16, 2019

High Quality I brought my car in for a recall and to figure out why my engine light was on. Dustin Litteral was awesome helping me with this. He even remembered to More

by Brooke P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Litteral
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2019

A Fast Sale Went in for an oil change, started talking with Neal Linkhorn and got set up with Mitch and ended up with a new Jeep Compass. More

by Kentkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Linkhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Litteral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Sturgill, Quinton Yarborough, Mitchell Thien
March 05, 2019

Quick and Efficient I took my Chrysler 300 in for 3 recall repairs. My appointment was booked for the next business day. I dropped my car off at 730am and by 930 am the w More

by Tosha C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton Yarborough
Mar 06, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for your 5-star review, Tosha! We are so glad that we could get your vehicular needs taken care of so efficiently. Please let us know if there is anything more we could do for you in the future.

March 01, 2019

Excellent Service Dept. Josh Ward in the service dept. has been fantastic. Very attentive, thorough, and time efficient. I usually hate going to a dealer for maintenance, but More

by JHenkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Hi Jake, Thank you so much for leaving Josh and our dealership your kind review and recommendation! We are delighted to hear that he has consistently provided you with thorough, efficient, and pressure-free service, and we are certain that he will continue to offer you the same quality assistance in the future!

February 21, 2019

Great, No xx Service I walked in without an appointment to the dealer and Josh, once finished with the customer at his desk promptly greeted me and asked what he could do More

by MOPARman24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you so much for leaving Josh this incredible review! He is certainly very knowledgeable in his skill, and we are delighted that he was thorough in ensuring that both you and your vehicle were well taken care of. He will be so honored by your kind words. Feel free to ask for him again the next time you are in need of automotive service.

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