Crown Chrysler Jeep Dodge Ram Dublin - Service Center
Dublin, OH
821 Reviews of Crown Chrysler Jeep Dodge Ram Dublin - Service Center
I took my Jeep in to the Crown Chrysler Jeep dealership for the first time this week and couldn’t be more pleased with my experience. It was easy to make an appointment and I was greeted as soon as I walke for the first time this week and couldn’t be more pleased with my experience. It was easy to make an appointment and I was greeted as soon as I walked in the door. I was able to meet with the service manager, Dustin Litteral, right away to discuss what I needed fixed. Dustin was extremely professional, thorough and knowledgeable. He took the time to explain the specifics of what needed fixed and why, and wasn’t pushy about any unnecessary repairs.. Dustin seemed very genuine in providing great customer service and made sure my car was well taken care of. I received regular updates on the status of my vehicle and it was finished way ahead of schedule. I am new to the area and have had some bad experiences with other repair shops in town. I’m excited that I finally found a place that truly cares about their customers and has honest service managers that you can trust to do great work! Thank you, Dustin and all of the Crown staff! Also, huge bonus for me-they provide a free shuttle to take you home or to work (thanks, Rick) and even offered to wash my car before I left :))) More
I've been taking my Kia Forte to Kevin Kelly for the life of the vehicle. I'm always pleased with his customer service because he is honest. He doesn't try to push service or extras that I don't need. I've b of the vehicle. I'm always pleased with his customer service because he is honest. He doesn't try to push service or extras that I don't need. I've been ups sold on a lot of services in the past from other dealers. Not from Crown Chrysler More
I went to Crown to have a couple of recalls taken care of on my Jeep Compass. Josh Ward was excellent. I spent a total of 15 minutes at the dealership between drop off and pick up with no hassles and no pit on my Jeep Compass. Josh Ward was excellent. I spent a total of 15 minutes at the dealership between drop off and pick up with no hassles and no pitches for services outside of what I came in to accomplish. More
I recently worked with Ty Ramsey to get my 2007 Jeep serviced. The facility was a little confusing to navigate, but once I got in contact with Ty, he took good care of me. They told me there were no iss serviced. The facility was a little confusing to navigate, but once I got in contact with Ty, he took good care of me. They told me there were no issues during the check up, but there were issues mentioned on my bill. Overall this was a good experience. More
We brought our Jeep in for a recall and Josh Ward was exceptional with getting us in and out quickly. He even gave up a sticker that he had on his desk- that is going above and beyond. exceptional with getting us in and out quickly. He even gave up a sticker that he had on his desk- that is going above and beyond. More
Excellent Service Center and Leadership! I have had to visit this dealership several times in the past 2 years that I have owned my Jeep. Damon Clark and his service team ALWAYS take such gre I have had to visit this dealership several times in the past 2 years that I have owned my Jeep. Damon Clark and his service team ALWAYS take such great care of myself and my Jeep. They make sure that it is serviced promptly, correctly, and in a timely manner. They have always made sure that I have a ride to/from work, or a loaner vehicle if needed. I cannot recommend them enough!!! More
Josh Ward was my Service Manager recently. I brought my vehicle in and from start to finish, Josh gave excellent customer service while the mechanics took great care of my Jeep. Thanks! vehicle in and from start to finish, Josh gave excellent customer service while the mechanics took great care of my Jeep. Thanks! More
GPS help I stopped in to get help with my GPS Everett solved that problem and showed me how the electronics system works and what is available We did not buy I stopped in to get help with my GPS Everett solved that problem and showed me how the electronics system works and what is available We did not buy our car at Crown but they have been willing to help us out twice now We've been very happy More
Great communication Worked with Kevin Kelly the service manager. I was having issues with my SUV. He made sure to keep me informed as much as possible as my vehicle was b Worked with Kevin Kelly the service manager. I was having issues with my SUV. He made sure to keep me informed as much as possible as my vehicle was being diagnosed. He even offered me alternatives that I wouldn't even have thought of. Would definitely recommend them to friends and family More