Crown Chrysler Jeep Dodge Ram Dublin

Mark Nelson has always done an excellent of handling my service needs. Recently, I lost my Mom and needed my car in order to get to the funeral home but I had a flat tire. I called Mark and he was able to service needs. Recently, I lost my Mom and needed my car in order to get to the funeral home but I had a flat tire. I called Mark and he was able to get my tire fixed just before closing time on that day. I have a Jeep 2006 Comander which I purchased from Crown so I have been working with Mark for a numbers of years. Always very pleasant as well as being very thorough and detailed when explaining my service needs as well as cost. I would rate him an "execellent" if I were conducting his performance review... Thanks RD Darnell More

Everett really worked for me to get the best deal possible. Very courteous and knowledgeble about the Jeep he sold me, it was a pleasure doing business with him. He even drove my jeep to my home so possible. Very courteous and knowledgeble about the Jeep he sold me, it was a pleasure doing business with him. He even drove my jeep to my home so I would not have to return the next day to pick it up! More

I stopped in on a Saturday without an appointment to have a last minute oil change change done on my wrangler. He was nice, got me in and out very quickly. I would definitely recommend coming in and seeing h a last minute oil change change done on my wrangler. He was nice, got me in and out very quickly. I would definitely recommend coming in and seeing him. More

Choosing to lease our 2013 Town and Country was a big decision. We visited more than 6 dealerships in an effort to find the right van and the right deal. Crown was our first stop and our final stop. We h decision. We visited more than 6 dealerships in an effort to find the right van and the right deal. Crown was our first stop and our final stop. We have only purchased one other new vehicle, it was from crown too. We had some really tight numbers with which to work, as well as a list of "must haves." Kathy, Ron, and Neal worked with us as long as we needed to put us in the right van. While our paper work was being prepared, Kathy stayed with us and answered every question we had. For peace of mind, we had to shop around to be certain we were making the right choice. The Town and Country was by far the best value for our family's needs. The staff was friendly, helpful, informative, and professional. The facility was clean, well maintained, and comfortable. If you don't have time to run all over the greater Columbus area, save yourself the stress and headache by just shopping Crown. More

Lew made our purchase easy, pleasant and came highly recommended to us and after working with him, I can easily see why!! My husband and I have never had a sale work so smoothly!! recommended to us and after working with him, I can easily see why!! My husband and I have never had a sale work so smoothly!! More

I was in the market for a Jeep Grand Cherokee Overland Summit and was dealing with multiple dealerships. Crown was overwhelming the most honest and reputable of the group. The other dealerships were dec Summit and was dealing with multiple dealerships. Crown was overwhelming the most honest and reputable of the group. The other dealerships were deceptive (tried to sell me a demo without telling me). Jason worked harder than all of the other salesman I worked with and therefore got my business. He went out of his way to find the car I wanted and made sure my experience was top notch. I will be back to Crown for service and to buy another vehicle because of this experience. Thank you Jason, and thank you Crown for your help. More

I purchased a Jeep Wrangler last year with Erik Kashnaw and loved the vehicle. During the year, my wife and I had a new baby and the 3 vehicles we had was not going to be useful with our new family. Erik w and loved the vehicle. During the year, my wife and I had a new baby and the 3 vehicles we had was not going to be useful with our new family. Erik was able to get all 3 of our vehicles traded in on 2 brand new 2013 Jeep Grand Cherokees. Erik went out of his way to assist us, the company has 2 customers for life. More

I was in the market for a new car and looked around for what i wanted online. I decided that i wanted a 2013 dodge charger with the black top package. I went to a different dealer and wasnt treated as nice what i wanted online. I decided that i wanted a 2013 dodge charger with the black top package. I went to a different dealer and wasnt treated as nice as i would like to be. I asked for the best price and they told me they assured me that the price i was quoted was rock bottom and no dealer could go less. I decided to pass on the car for that night and see what i could find myself. I got on line and found crown thru truecar.com and was contacted within 10 minutes of my submission in the site by Craig. He was very nice on the phone and i told him that i was talking to another dealer and they quoted me 4500 more then what he did on a charger but with them they had the RT charger not the V6 one. He explained that the rebates dodge had helped and they cut the price i was shocked. I told craig what i wanted to get and he told me they didnt have the car but could get it from a different dealer if i wanted it. I went in to drive the RT since i only drove the V6 model at the other dealer. In the mean time the other dealer called and i explained to them that I was given a price of 4500 less then what they quoted me on the lesser model. The salesman told me that wasnt true and no way could they sell me the RT for that price i assured him i was there right now and they said they could. he asked me to hold and went and talked to teh guy the night before told me that he couldnt come down another dollar at all and guess what.... the guy had a change of heart and said he could match their price. I politely told him that i asked last night and he tried to take advantage of me and i wouldnt be buying anything from him even if he gave it to me for a dollar.It not the money its the point that they told me that they couldnt and i felt lied to. Craig wasnt like that he was up front with me from the start and didnt over promise at all what so ever. We sat down and signed the paper to buy the car and craig went to work getting me the exact car i wanted and didnt try to push me to buy a car that was already there. he is a very nice guy and easy to talk to and doesnt over sell like most car salesmen. He was like a old friend i havent talked to in years and we was catching up on life. it took a few days to get the car i wanted and to get the windows tented the way i wanted them to be. Some things with the financing didnt go like planned so i had to wait for a week for my father to co sign witch helped me get a better rate and Craig and Nick was Ok with waiting even tho they have already tinted the car. I thought for sure they would sell the car to someone else that wanted it or bug me the whole time to see if i was comming back. I didnt talk to Craig until the day i told them my dad would be able to sign. Craig called that day and asked if i talked to my dad and i told him he was at work and would be home around 4 and i would call. I called at 5 and told craig my dad gave the OK and to call him to get his info. i expected to wait a day or so but he called back in 20 mins and told me we was good to go and not only would they let us sign at different times but they would take the papers to my dad to sign so he wouldnt have to make the 40 min trip to the dealership. Which i was blown away by the service they offered. I went in that night and signed the papers for the car it was fast and smooth. Craig spent the next 30 minutes going over everything in the car with my fiance' so she would know how to operate the car.All in all from the firt contact with the dealer to the last handshake i was happy with how they treated me they are all nice and professional and above all not your avg high pressure sales shop. It was always relaxed and not rushed and once i told him i had to wait i didnt get pressured like most dealers would do. They didnt lie or better yet didnt judge me at all what so ever like i have been at other dealers. I would recommend them to anyone that wants a good price with out the BS. More

Mark Nelson has been my service manager for many years. Everytime I see him, he treats me as a close friend. He is always courteous, knowledgable, friendly, respectful, and goes out of his way to insure m Everytime I see him, he treats me as a close friend. He is always courteous, knowledgable, friendly, respectful, and goes out of his way to insure my every need is met. I will continue to use Crown for all of my automotive needs. More

Mark Nelson is terrific. He's friendly, efficient, and he makes visiting Crown for service a pleasant experience. Every time I have visited Crown, whether to purchase a new vehicle or for maintenance or repa makes visiting Crown for service a pleasant experience. Every time I have visited Crown, whether to purchase a new vehicle or for maintenance or repairs, I have received superior customer service and care. I will never take my Jeep anywhere else for repairs, and I will definitely be returning to Crown when I'm ready for a new vehicle! More