Crown Chrysler Jeep Dodge Ram Dublin

Erik Dashnaw was friendly, honest, and easy to do business with. He was not "pushy" at all but actually listened to what I had to say and did his best to meet my objectives. All individuals that I business with. He was not "pushy" at all but actually listened to what I had to say and did his best to meet my objectives. All individuals that I dealt with at Crown were friendly and honest. The dealership allowed my car buying experience to be a very smooth and plesant transaction. I will do return business and will recommend Crown to all my friends. More

This dealership cares about their customer’s experience. My experience did not go flawlessly and there were some issues here and there. The general manager has taken my situation seriously and has made a c My experience did not go flawlessly and there were some issues here and there. The general manager has taken my situation seriously and has made a considerable effort to correct these issues. I believe this dealership takes these things seriously and wants to do what is right for their customer. Most importantly, they appear to want to learn from the situation so no others have to go through the same ordeal. I do want to say, my salesman, Craig, did all he could even though much of it was out of his control. The service manager I dealt with was also very kind and helpful. More

I choose to purchase my new Jeep Liberty from Crown because Chad was so helpful in showing me various vehicles and explaining options on each one very patiently. He did not try to put any stress on me because Chad was so helpful in showing me various vehicles and explaining options on each one very patiently. He did not try to put any stress on me but let me know he just wanted to help me pick out the best vehicle for my wants and needs. All the people I dealt with at Crown were wonderful including Neil who did figures for my loan and Dan who did the finance paperwork for my loan. I look forward to a long relationship with this dealer. More

Extremely responsive per my original inquiry via the internet. Very professional regarding sending me applicable info for the vehicle of interest and very flexible regarding setting an appointment that internet. Very professional regarding sending me applicable info for the vehicle of interest and very flexible regarding setting an appointment that worked for me. My sales consultant: Craig Gowitzka was very knowledgable and listened to me instead of force feeding me information that was NOT of importance to my search. Dealership manager & finance manager were both very proffesional and kind regarding my time and what I wanted to accomplish. Overall, I would have to say that this was one of my more enjoyable experiences purchasing a vehicle in the past 20 years and I will be suggesting this dealership and individuals to my friends and acquaintances. More

I went here to trade a 2008 in for a 2011. Craig and Neil I went here to trade a 2008 in for a 2011. Craig and Neil were very helpful. Dan in the finance department was very helpful also. It took us about I went here to trade a 2008 in for a 2011. Craig and Neil were very helpful. Dan in the finance department was very helpful also. It took us about 5 hours but thats the way it goes. I would refer Crown to anybody. This is my 2nd new car from Crown. More

This was the first "new" vehicle I have purchased. Our salesman was very patient, knowledgeable, & prompt. He answered all of our questions and gave us plenty of breathing room to make our purchased. Our salesman was very patient, knowledgeable, & prompt. He answered all of our questions and gave us plenty of breathing room to make our choice, and it was a good one! I highly recommend buying a car from this dealership.. More

Jeff, our Salesman, was great! He answered all of our questions, was on top of everything and best of all, was not pushy. It was a nice change to the "car-buying experience." Dan, the Finance person, w questions, was on top of everything and best of all, was not pushy. It was a nice change to the "car-buying experience." Dan, the Finance person, was very nice and got us a great rate. Overall, I really like the style of Jeff and would buy from him again. More

The most professional and curtious service manager that I have ever worked with. I am 71 years of age and have dealt with many dealerships. Questions are always answered, the service is always timely and wi have ever worked with. I am 71 years of age and have dealt with many dealerships. Questions are always answered, the service is always timely and with the utmost expert quality. The service area is very clean and my auto is treated with respect by the service staff. More

Austin was attentive to my needs and treated me with respect. I didn't feel at all rushed. The dealership presented the vehicles nicely. Finance was upfront with all my lending options and i didn't fee respect. I didn't feel at all rushed. The dealership presented the vehicles nicely. Finance was upfront with all my lending options and i didn't feel like needed to settle for anything. Got a great van for the family and would buy from them again. More

Some hiccups with the appraisal of our trade-in. Also could have been a littel more pro-active once we indicated our interest--e.g., searching for a vehicle that met our needs. These issues were resolved could have been a littel more pro-active once we indicated our interest--e.g., searching for a vehicle that met our needs. These issues were resolved to our satisfaction, hence the 5 rating for overall experience. Sales people were patient and let us test drive several vehicles, sometimes with very little advance notice we were coming by. We really appreciated them. More