Crown Chrysler Jeep Dodge Ram Dublin

We purchased a 2010 Jeep Wranger Sahara Unlimited from Craig Gowitzka in September 2010. The process took about 4 weeks from the time we sat down with Craig until the time we drove out of the Crown Jeep d Craig Gowitzka in September 2010. The process took about 4 weeks from the time we sat down with Craig until the time we drove out of the Crown Jeep dealership. We were looking for Red Rock, Towing Package and Dual top. Crown did not have it in stock, but Craig did some searching and was able to locate one in Cincinnati. During the 4 weeks Craig would either email us, or call us to give us an update on the search. I have been in sales for 14 years and I have a good idea of what good customer service looks like. Craig has gone out of his way to make sure that not only our buying experience was awesome, but that owning a Jeep is even better. There had been 2 recalls on our Jeep and we found out about them first from Craig. We bought the dual top and I had some reservations on putting the soft top on myself. I emailed Craig and he gave me the days he was working and to just stop by and he would help me. A week later I came in for an oil change and when I pulled around he was waiting for me to help put the soft top on. My wife and I are just as excited with our Jeep purchase today as we were in September, mainly because of the great customer service that Craig gave and continues to give us. We can't thank Craig enough for the Jeep buying experience that we had at Crown. You have a customer for life. Thanks Craig! Tony & Amy Romano More

My salesman JAMES STITH was absolutely wonderful!He is an excellent salesman to work with. I got what I wanted and he made sure to make it work for me. James was down to earth, ,courteous and very friendly excellent salesman to work with. I got what I wanted and he made sure to make it work for me. James was down to earth, ,courteous and very friendly.He was also very patient and enjoyable to talk to. I told him what I could afford and he made it happen. He also filled up the tank on my new DODGE AVENGER. .The rest of the employees that I was in contact with were also very friendly, "The Manager and the Finance guy" I will absolutely recommend this dealership and will go back for future purchases.!! THANKS AGAIN JAMES! More

Austin was a great young man who knew the car business well. I would certainly deal with him again in the future on purchasing a vehicle. He was pleasant to deal with while negiotating the final price a well. I would certainly deal with him again in the future on purchasing a vehicle. He was pleasant to deal with while negiotating the final price and was eager to meet our price requirement. The biggest plus was he wasn't pushy at all!! He totally made it feel like we were in charge of the transaction. More

I had been looking for a "newer" used vehicle for several months so already knew the type vehicle, price range and mileage I was interested in purchasing. I called the dealership, spoke with Jam for several months so already knew the type vehicle, price range and mileage I was interested in purchasing. I called the dealership, spoke with James, made arrangements to meet him later in the day to test drive 2 different 2008 low mileage Jeep Commanders. He was very professional, no pressure, answered my questions, and made me feel comfortable. He worked with me to give me a good price on my trade in as well as to secure financing for the Jeep Commander that I selected. He completed all the paperwork, did not make me feel rushed, explained everything to me as we worked through the process and was very thorough. I would highly recommend James Moore as a salesman and Crown Chrysler-Jeep-Dodge-Ram as a dealer through which to purchase a vehicle. More

I purchased a Chrysler Crossfire from Crown Chrysler. I met with James Moore at 2pm and finalized buying my Crossfire at 9pm. James was very friendly and worked with us to lower the monthly payment. He was met with James Moore at 2pm and finalized buying my Crossfire at 9pm. James was very friendly and worked with us to lower the monthly payment. He was also very patient and enjoyable to talk to. He also waited an extra hour past close while we finished the paperwork with the finance department. Once we were all done he also filled up the tank on my new Crossfire. I casually talked to a few other staff members who were also friendly but I did not catch their name. I can recommend Crown Chrysler and James Moore. More

This was my first Jeep/SUV purchase, and while I sort of had an idea of what I wanted, James sat down with me and listened to exactly what I was considering. He was very knowledgeable about all the models had an idea of what I wanted, James sat down with me and listened to exactly what I was considering. He was very knowledgeable about all the models and specs, and was able to answer all of my questions and more. As I wasn't ready to make any decisions that day, James was very respectful and gave me some time to talk it over, and let me know he was available for any questions I would have. After giving me a few days to think about it, James got in touch with me to see if I had made any decisions. When I told him what I decided on, he quickly found a vehicle that matched everything I was looking for! James was extremely easy to contact, and very prompt when responding. When I decided to purchase, he was quick to work around my schedule and made sure I got everything that was wanted in the time period I was given. This was a great car buying experience, and I would highly recommend them! More

The dealership was very nice to work with. I have been searching for a car for a few weeks and have visited a few different dealerships. James at Crown Chrysler was very kind, helpful, and polite through searching for a car for a few weeks and have visited a few different dealerships. James at Crown Chrysler was very kind, helpful, and polite through out the entire experience. James was the first person that did not pressure me and make me feel bad about not buying the car on the first visit. I told him that I would have to come back in a few days with my family and he was very open and accepted that with no pressure. I also informed him that I would be looking at a few other cars the next day. James contacted me 2 days later to see how my search was going and to inform me that the car that I was interested in was still available. No other dealership I have ever been to was so polite and understanding of my requests. I had set up an appointment to see James again about the car in a few days and the day before the appointment he contacted me to confirm our appointment and to inform me that the car was still available. When I came in for my second appointment James was very helpful and again he did not pressure me or try convince me to do anything. When it came to negotiations on the price of the car he was very helpful and understanding of my financial situation. He worked very hard to meet my requests, and in the end I am very satisfied with the dealership and especially James. I would recommend this dealership to anyone interested in buying a new car. 2 thumbs up! More

I walked into the dealership just wanting more information on Jeeps. I was greeted by James who was knowledgeable and very friendly. Not knowing what I wanted, James was patient and went above a information on Jeeps. I was greeted by James who was knowledgeable and very friendly. Not knowing what I wanted, James was patient and went above and beyond to help find the perfect Jeep for me. I left the dealership with my first NEW Jeep. I had a very positive experience working with James and his team. More

WHAT AN AWESOME BUYING EXPERIENCE THIS WAS FOR ME! James was very attentive, quite charming and always professional. James had taken a conversation that I had spoken with him outside of the dealership to he was very attentive, quite charming and always professional. James had taken a conversation that I had spoken with him outside of the dealership to heart and when the vehicle I had spoken about just happened upon the lot days later he immediately sent me a pic and suggested I come take a look....well I did just that and WOW the vehicle was an answered prayer! The exact color, make, and model and most definitely selling price. From the gentleman that had greeted me upon exiting my vehicle to escorting me to James' desk all the way to the "big kahuna" that I met that day, I was immediately put at ease and made to feel comfortable with the purchasing of my vehicle. Thanks again James! More