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Crown Chrysler Jeep Dodge Ram Dublin
Dublin, OH
2,673 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,673 reviews
June 15, 2013
Lew and Jonathan were excellent! Professional, friendly, helpful, awesome!! Thanks to both for a great experience and a new jeep! Definetly a wonderful dealership and one I will refer to friends and family helpful, awesome!! Thanks to both for a great experience and a new jeep! Definetly a wonderful dealership and one I will refer to friends and family. Thank you!! More
by nannette24
June 14, 2013
My gratitude goes out to Tim Basak. I put in a call to the dealership on seeing a car on their website to see if it was still available. I had been shopping for a car with my mother for 2 weeks (her car w the dealership on seeing a car on their website to see if it was still available. I had been shopping for a car with my mother for 2 weeks (her car was totaled in an accident). She was apprehensive about getting another car and we had been to a half a dozen dealerships already trying to find something to replace her car that she had lost. I have dealt with a lot of salesman but when I made the call to their dealership and explained to Tim what I was looking for, not only was he efficient but he made sure that the vehicle I was inquiring about was still on the lot before I made the long trip there. When we pulled in the lot, he not only had the car pulled up to the building, he was waiting outside when we arrived. He was there smiling and he was so friendly and polite. I use to work for a dealership (and we did visit that dealership), but he made us feel like we were dealing with an old friend. The sales manager was in too much of a hurry though. He was more concerned about going home than making sure that everything was taken care of. Also when we finished I called the insurance co. to make sure they had the car insured , they faxed the temporary card to the company. The manager had left and locked the door but Tim made sure the next morning that he e-mailed it to me so that we could have the info. Overall if I were to buy another car I will put this dealership at the top of my list. Tim I give you an A+ for your part in the deal, the manager who helped us maybe a C. He was nice but when you are doing business like this, the business helps pay your bills (the manager that is). More
by kbiggy
Employees Worked With
Tim Basak
June 12, 2013
First time having my car serviced at Crown. The set up is very efficient and the response was extremely quick. I am sure I will be a repeat customer. Brad is very efficient and the response was extremely quick. I am sure I will be a repeat customer. Brad More
by buckeye125
Employees Worked With
June 11, 2013
The moment I had contact with this dealership, I was impressed. I was interested in a certified Toyota Camry LE in their inventory. I saw it on line. Ron Martin was able to answer all my questions about impressed. I was interested in a certified Toyota Camry LE in their inventory. I saw it on line. Ron Martin was able to answer all my questions about the car. I met with him and was greeted with a smile, handshake and a friendly but professional manner. The car was a smooth ride and in excellent condition. I was very impressed with the beautiful detail it was given. John (manager) and Ron worked with me to be able to get a very good deal. Ron took great care of me throughout the buying process making it a positive experience. Hats off to the Crown Chrysler Jeep Dodge Ram TEAM !!! More
by Pelee1
June 11, 2013
James was extremely helpful regarding our purchase of a James was extremely helpful regarding our purchase of a Ram. He took the time to answer all of my questions. He showed us several options regarding l James was extremely helpful regarding our purchase of a Ram. He took the time to answer all of my questions. He showed us several options regarding lease or purchase and as to which one might be better suited for us. I would gladly recommend James and your dealership to anyone wishing to purchase a Chrysler/Dodge product. More
by bozo1
June 08, 2013
Our son found the car of his dreams at this dealership. We drove from WV to pick the car up and it was exactly as described. We have a very positive experience and would highly recommend this car dealersh We drove from WV to pick the car up and it was exactly as described. We have a very positive experience and would highly recommend this car dealership. Lew Ash was very pleasant to work with and very knowledgable of the car we purchased. More
by sjross
Employees Worked With
June 08, 2013
Tom was very friendly and helpful, as were the other employees we encountered. We felt Tom was honest and open with us, without being pushy. We're satisfied with the deal we made and expect to enjoy the employees we encountered. We felt Tom was honest and open with us, without being pushy. We're satisfied with the deal we made and expect to enjoy the new Jeep for many years to come. More
by fallis
June 06, 2013
If you are not already in contact with a salesperson I recommend that you ask for Tom. Tom was nice, welcoming, and straight forward. There is no xx with Tom. He even bought me a drink from the vending recommend that you ask for Tom. Tom was nice, welcoming, and straight forward. There is no xx with Tom. He even bought me a drink from the vending machine. I highly recommend Tom as he excels at customer service. More
by hartps
June 06, 2013
We have been helped for several years by Crown's top service writer Kevin Kelly, he is honest, dependable and through when we call him for appointments and then service. He explains the service being d service writer Kevin Kelly, he is honest, dependable and through when we call him for appointments and then service. He explains the service being done on our car and has his mechanic search for anything that might cause problems before the car is returned to us. We recommend him to everyone we know that needs Chrysler, Dodge, and Jeep service. More
by Teach1935
Employees Worked With
Kevin Kelly
June 05, 2013
My experience at Crown Jeep was excellent. I worked with sales person Lew Ash who is extremely professional, knowledgeable and patient. I purchased a Jeep Wrangler and I will have it modified with a lift k sales person Lew Ash who is extremely professional, knowledgeable and patient. I purchased a Jeep Wrangler and I will have it modified with a lift kit, bigger tires and wheels and new front/back bumpers. Lew was masterful in coordinating with the service manager the accessories that I would need for the modification. He was definitely an advocate for me as a customer in matching my desires with a price that was very good. I would recommend Crown and Lew to buyers that are interested in a new vehicle. More
by BrianWoo
Employees Worked With
