Crown Chrysler Dodge Jeep Ram - Service Center

Jake was great to deal with as always.Always a great experience dealing with Crowns Service Department. experience dealing with Crowns Service Department. More

Don Goben is always helpful and professional, I will continue to return to Crown Chrysler as long as this high level of service continues. Five stars! continue to return to Crown Chrysler as long as this high level of service continues. Five stars! More

Great people to work with. Thomas knows his stuff very knowledgeable about the brands and all the upgrades. knowledgeable about the brands and all the upgrades. More

My teenage daughter and I took her car in for service. I let her take care of it so she would be familiar with the process in the future. Jake Cansler was our service advisor, and he explained the service let her take care of it so she would be familiar with the process in the future. Jake Cansler was our service advisor, and he explained the service that was being done and the pricing. We will continue to use Crown of Cleveland and will be sure to ask for Jake when we return. Thanks! More

I’m a busy mom to two crazy boys, Caleb made our service experience so phenomenal. I may have called to reschedule 2 times and he was great. The dealership was clean and there were even snacks available whi experience so phenomenal. I may have called to reschedule 2 times and he was great. The dealership was clean and there were even snacks available while we waited. Thankful for a great experience. More

Caleb Barham was very helpful in getting my Ram 1500 serviced. He gave me options and explained everything very well. serviced. He gave me options and explained everything very well. More

Don Goben Was very helpful checking In my Jeep for service on my heater that stoped working service on my heater that stoped working More

Don Goben at Crown Cleveland did an excellent job of understanding the problem I had and working with the mechanics to get it fixed quickly and a right the first time! He communicated clearly and quickl understanding the problem I had and working with the mechanics to get it fixed quickly and a right the first time! He communicated clearly and quickly with me. Great customer service which is hard to find in today’s environment. Well done Don Goben! More

I bought my 2016 Ram 1500 Ecodiesel new from Crown Dodge Ram here in Cleveland TN. I have always done service here since 2016. They have always been fantastic. However this experience was the best. My servi Ram here in Cleveland TN. I have always done service here since 2016. They have always been fantastic. However this experience was the best. My service rep Don Goben went above and beyond. From the start he was interested in my needs. My truck been exceptional in durability and besides oil changes has needed very little. This time though I wanted to give her a once over. It has 53500 miles on original tires and needed a new set. I shopped around at local tire dealers but Don gave me the best price, finding a special on Michelin’s I wanted. Along with an alignment . From there I needed to have the diesel filters changed again he found a special for me. I also had total oil change done and break fluid changed. On all the above he found specials which were not advertised and I never asked about. I also had my battery changed out. Don kept me informed throughout the entire process. He was exceptional to deal with. Also the truck had 3 recalls on it which he explained to me in detail. I could not have asked for better service from Don or Crown. Keep up the good work and Thanks More

My RAM 1500 & Challenger have always been serviced at the Crown Chrysler Dodge Jeep Ram Cleveland. The new store is absolutely amazing and super clean and comfortable as I always wait for my vehicles. I'm al Crown Chrysler Dodge Jeep Ram Cleveland. The new store is absolutely amazing and super clean and comfortable as I always wait for my vehicles. I'm always offered snacks or drinks while I wait. The Staff in the Service Department are very friendly and professional and will greet you immediately upon entry and get you taken care of. Service Advisor Caleb Barham in particular has always been extremely easy to work with and he does a phenomenal job keeping me updated on the progress of my vehicle. Crown Chrysler Dodge Jeep Ram Cleveland as a whole is professional, caring, and extremely helpful. I can’t thank them enough! More