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Crown Chrysler Dodge Jeep Ram - Service Center

McDonald, TN

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230 Reviews

230 Reviews of Crown Chrysler Dodge Jeep Ram - Service Center

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February 07, 2022

Excellent customer service and fast getting the issues resolved. Review of what was completed is not something I see at other dealerships. Personnel are always pleasant when confronted or questions are as More

by wtrooker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Don took great care of you and your vehicle throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 28, 2022

I have been using another dealership before visiting CCDJR. But since I have been using CCDJR I feel like they are actually listening to my concerns and taking care of my problems and communicating the More

by John Esmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Goben
Jan 28, 2022 -

Crown Chrysler Dodge Jeep Ram responded

John, Thank you for taking the time to leave us this positive review! We are happy to hear that our team takes great care of you throughout your visits. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 16, 2022

Great experience. Excellent service department and strongly recommend. Austin was extremely helpful and his communication was fantastic. More

by Falcon37327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 17, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that Austin took great care of you and your vehicle throughout your visit! We are honored to have earned your kind recommendation. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

January 12, 2022

You need to put up BETTER signs to get into the dealership. Also when I called to get in to have my Ram serviced I was told that if I were to wait, it would be the end of January before I could ge More

by mybloomers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Cansler
December 30, 2021

Awesome service very friendly would recommend this dealership to anyone buying a new vehicle enjoyed my experience More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us an all-around success! We are honored to have earned your kind recommendation. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with!

December 23, 2021

Caleb Barham was wonderful to work with & kept me informed of the status of the service on my Jeep. He helped me a great deal by arranging for an overnight test drive of a model we are now consideri More

by nunleyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kregg Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Barham
Dec 23, 2021 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Caleb's efforts met your satisfaction! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future!

December 21, 2021

The guy at the service counter was very nice and helpful. They got my oil changed and tires rotated in a timely manner. More

by whaleyamandag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 17, 2021

Crown of Cleveland consistently has excellent customer service, and well trained and knowledgeable staff. They are very consistent with their ability to handle customers. More

by Kskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Parmenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Frashier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Skinner, Austin Rutherford, Thomas Trentham
Dec 17, 2021 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with the quality service that you so much deserve! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

December 15, 2021

It’s funny that people always rate a car dealer based on a purchase experience. While the purchase experience here was flawless ( Thanks Greg!), the best way to rate a dealer is service. Let’s face it, yo More

by georgevandenburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thristian "Toot" Swallows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Goben, Greg Yeoman
Dec 15, 2021 -

Crown Chrysler Dodge Jeep Ram responded

George, Thank you for taking the time to leave us this excellent review! Providing top-notch service is so important to us, and we are overjoyed that Greg's and Don's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We look forward to providing you with our best care in your visits to come! Safe travels!

December 11, 2021

I brought my jeep in for a service since I have been out of state in South Dakota. I ended up working with Jake Cansler to get me sqaured away. He went above and beyond to make sure everything was good for More

by nathanmatlock614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Cansler
Dec 13, 2021 -

Crown Chrysler Dodge Jeep Ram responded

Nathan, Thank you so much for your excellent review and recommendation! We are so glad that Jake provided you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

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