Crown Chrysler Dodge Jeep Ram - Service Center
McDonald, TN
230 Reviews of Crown Chrysler Dodge Jeep Ram - Service Center
Excellent customer service and fast getting the issues resolved. Review of what was completed is not something I see at other dealerships. Personnel are always pleasant when confronted or questions are as resolved. Review of what was completed is not something I see at other dealerships. Personnel are always pleasant when confronted or questions are asked. Don Groben was the service tech that explain all things that were completed for s. Many thanks goes to this dealership! More
I have been using another dealership before visiting CCDJR. But since I have been using CCDJR I feel like they are actually listening to my concerns and taking care of my problems and communicating the CCDJR. But since I have been using CCDJR I feel like they are actually listening to my concerns and taking care of my problems and communicating the findings! The way it should be! Plus the fact that the dealership is beautiful! More
You need to put up BETTER signs to get into the dealership. Also when I called to get in to have my Ram serviced I was told that if I were to wait, it would be the end of January before I could ge dealership. Also when I called to get in to have my Ram serviced I was told that if I were to wait, it would be the end of January before I could get an appointment. If I were to drop off it would be a week before I could do that. I called back to see if I could bring my truck in and leave it to be picked up in a day or two. Happened to talk to Jake, he said that I could bring it in and he would call when finished. He called a few hours later stating I could pick it up. Having to call in to make an appointment, is a bunch of "HOOEY". You can take that to the bank. More
Caleb Barham was wonderful to work with & kept me informed of the status of the service on my Jeep. He helped me a great deal by arranging for an overnight test drive of a model we are now consideri informed of the status of the service on my Jeep. He helped me a great deal by arranging for an overnight test drive of a model we are now considering for our next purchase. We will definitely see them again! More
The guy at the service counter was very nice and helpful. They got my oil changed and tires rotated in a timely manner. They got my oil changed and tires rotated in a timely manner. More
Crown of Cleveland consistently has excellent customer service, and well trained and knowledgeable staff. They are very consistent with their ability to handle customers. service, and well trained and knowledgeable staff. They are very consistent with their ability to handle customers. More
It’s funny that people always rate a car dealer based on a purchase experience. While the purchase experience here was flawless ( Thanks Greg!), the best way to rate a dealer is service. Let’s face it, yo a purchase experience. While the purchase experience here was flawless ( Thanks Greg!), the best way to rate a dealer is service. Let’s face it, you buy it once and service it the rest of the time. Don Goben has always gone above and beyond to create a seamless experience in service, try booking in advance to give the guys a chance to do there work in a planned out manner, it goes a long way. More
I brought my jeep in for a service since I have been out of state in South Dakota. I ended up working with Jake Cansler to get me sqaured away. He went above and beyond to make sure everything was good for of state in South Dakota. I ended up working with Jake Cansler to get me sqaured away. He went above and beyond to make sure everything was good for me to leave town again as well as working with me to pick my vehicle up after hours. I also have a 2009 Ram 1500 that I will have them service. If you're looking for a new Jeep I would highly suggest giving these guys an opportunity. If you need a great service advisor ask for Jake Cansler. More