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Crown Chrysler Dodge Jeep Ram - Service Center

McDonald, TN

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230 Reviews

230 Reviews of Crown Chrysler Dodge Jeep Ram - Service Center

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June 10, 2022

The people are great and very friendly. They ensure that you understand everything that is going on with your vehicle, what it takes to fix if there’s an issue and options available. More

by yeargan2236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Barnham
Jun 10, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 02, 2022

Didn't purchase a vehicle but have had my Ram 2500 in for service and warranty work. My service advisor has been Jake Cansler each time and he is great to work with. Keeps me updated on progress and any issu More

by kfye
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Cansler
Jun 02, 2022 -

kfye responded

Jake Cansler is great to work with in the service department. Very polite and understanding.

Jun 03, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Jake provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

May 20, 2022

Can't say enough about my service Jake kept me informed on what was going to happen took it in on a recall other dealership said will take weeks to get it done Jake overnight the part and had my truck back More

by randyholzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 20, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for leaving Jake this positive review! Providing thorough and efficient service is so important to us, and we are pleased that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

May 15, 2022

Jack cansler was very knowledgeable and friendly help me get out in time will let my friends know about this great service More

by James m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake cansler
May 16, 2022 -

Crown Chrysler Dodge Jeep Ram responded

James, Thank you so much for your wonderful review! We are so glad that Jake provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

May 05, 2022

This dealership has always been a fully professional organization that can be counted on for quality service More

by rogerbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 06, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Roger, Thank you so much for your positive review! We are happy to hear that our team consistently provides you with top-notch service! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

April 18, 2022

The service was wonderful & fast! Special thanks to Don Goben for his excellent customer service! More

by Kennedyharris1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Goben
Apr 18, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Kennedy, Thank you for your 5-star rating! We are so glad that Don provided you with the quality service that you so much deserve. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Take care!

April 13, 2022

Don Goben has been a fantastic service advisor. He works hard to let my family and I know he will do his best to service our vehicles. He’s friendly and knowledgeable. We have had a couple of i More

by stephanievenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Goben
Apr 15, 2022 -

Crown Chrysler Dodge Jeep Ram responded

stephanievenee, Thank you for your kind words about Don! We appreciate you taking time to post a review, but we are disappointed by the overall score of 3-stars. We'd be interested in your feedback on what more we could have done, or what issues you've experienced. To that end, I would like to contact you but cannot find you in our database. Would you give me a call at the dealership at your earliest convenience please? I can be reached on 423-476-6555 ext 5950 or by email at tgant@crowncars.com. Thanks so much. Trevor Gant, Service Manager

April 09, 2022

needed a quick part and was awesome on our trip. very nice guy and facility. More

by JP
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dave Edney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Edney
Apr 11, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 07, 2022

I had my car serviced and a recall done Brittney Schultz was very helpful and very polite More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Schultz
Apr 08, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Lynn, Thank you so much for your positive review! We are so glad that our team could get your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

April 06, 2022

Fast dependable service, trustworthy, and never no surprises!..Been having my jeep serviced here since 2013 and never had a issue..Great guys and gals!! More

by msbscenic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Parmenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Jonker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Frashier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Redman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kregg Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Trentham
Apr 07, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! We are honored that you continue to confide in us with your automotive needs, and we are so glad that our team consistently takes great care of you. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

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