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Crown Chrysler Dodge Jeep Ram

McDonald, TN

4.6
1,228 Reviews

3571 Village N. Blvd. SW.

McDonald, TN

37353

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1,228 Reviews of Crown Chrysler Dodge Jeep Ram

August 14, 2020

Very friendly and helpful , quickly taken care of and had no issues. All my questions were answered immediately and without fail ,I've never had better service More

by Derwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 17, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Derwin, Thank you so much for your excellent review! We are thrilled that our team could be of assistance to you and provide you with the quality service that you so much deserve! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future.

August 06, 2020

I had a very pleasant experience at this dealership. Greg Yeoman (Salesman) was very helpful and easy to work with, along with Brian (finance). They helped me get the best rate, which was difficult for me be More

by chase7869
Recommend Dealer
Yes
Employees Worked With
Brian Cruz, Greg Yeoman
August 04, 2020

Kala Neal very kind and helpful We came in for service on our jeep renegade, Kayla Neal helped make the experience a good one. She went of her way to help us. Very kind and helpful. More

by escoggi
Recommend Dealer
Yes
Employees Worked With
Kayla Neal
Aug 11, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that Kayla took exceptional care of you and your automotive needs! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

July 29, 2020

Steve is great I have bought 2 vehicles from him a 2012 dodge ram 1500 and just got a 2020 dodge challenger scat pack I can thank them all on there service and how they work for you More

by bigbear7791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lilly, Jayme Harris
Jul 31, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are so appreciative of your repeat business, and we are thrilled that Steve could make things happen for you once again. We can't wait for you to enjoy your new Challenger, and we hope to continue serving you and your automotive needs for years to come!

July 17, 2020

Greg was fantastic to work with! We found the vehicle on the Internet and We were able to finalize all the details over the phone prior to coming in for a road test and inspection. The vehicle did not disa More

by rlgrasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cruz, Chancy Deakins, Greg Yeoman
Jul 19, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for leaving Greg this excellent review! We are delighted to know that he took great care of you and ensured that your buying experience was as seamless as possible! We are so appreciative of the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of Greg and the entire team!

July 14, 2020

Steve Lilly was extremely helpful! Very polite and courteous! My wife and I went in on 7/6/20 to inquire about a vehicle.. And with his help, we left in that vehicle!! Steve is a great person, and More

by jlr.1printer
Recommend Dealer
Yes
Employees Worked With
Steve Lilly, Thristian "Toot" Swallows
Jul 14, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Jonathan, Thank you for taking the time to leave Steve this 5-star review! We are overjoyed that he could make things happen for you and get you and your wife into exactly the vehicle you had in mind! He will be so proud to have earned your kind recommendation, and we congratulate you on your purchase- on behalf of him and the entire team!

July 14, 2020

This dealership is definitely one of the best I have been to. The staff was very helpful with anything I needed and answered all questions accordingly. I had an issue with the car I bought after I drove it o More

by meganp
Recommend Dealer
Yes
Employees Worked With
Brian Cruz, Chancy Deakins, Greg Yeoman
Jul 19, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Megan, Thank you so much for your wonderful review! We are thrilled that we could be of valuable assistance to you and honored to know how greatly you valued our assistance. Your satisfaction means so much to us, and we congratulate you on your new vehicle- on behalf of the entire team!

July 10, 2020

I was there for an oil change recently. I am very dissppointed with how the quality of customer service from Kayla is. She never smiles and every time I’ve been there she is always talking to other e More

by Rd
Recommend Dealer
No
Employees Worked With
Kayla Neal
Jul 10, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Dear "Rd", Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with the name used on your review, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 423-476-6555 ext 5950 or email me at tgant@crowncars.com at your earliest convenience please? Sincerely, Trevor Gant, Service Manager

July 10, 2020

appointment went for oil change but everyone was very nice and helpful. dad had been wanting a truck so we drove one. they gave him good price he hasnt bought it More

by lulunana0689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe and Lee Johnson
Jul 14, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are so appreciative of your business, and we are pleased that Gabe and Lee could introduce your father to an awesome vehicle! We hope to soon get him into his new truck, and we wish you both the safest of travels until we meet again!

July 07, 2020

best experience ever That was by far the best experience i had at a car dealership. I originally went to Crown in Cleveland to look at a different car. But my eyes just wo More

by Daniel83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cruz, Chancy Deakins, Greg Yeoman
Jul 08, 2020 -

Crown Chrysler Dodge Jeep Ram responded

Daniel, Thank you for taking the time to share this wonderful review! We are thrilled that we could get you into exactly the vehicle you had in mind, while providing you with the best car-buying experience that you have had yet! Your satisfaction means so much to us, and we congratulate you on your new vehicle- on behalf of the entire team! Please drive safely, and don't hesitate to give us a call if you ever have any further questions or concerns!

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