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Crown Chrysler Dodge Jeep Ram

McDonald, TN

4.6
1,228 Reviews

3571 Village N. Blvd. SW.

McDonald, TN

37353

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1,228 Reviews of Crown Chrysler Dodge Jeep Ram

March 15, 2022

Honest and fair. Greg and Pat were both excellent in getting us into the Jeep we wanted. More

by Sparilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thristian "Toot" Swallows, Greg Yeoman, Pat Horton
Mar 15, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep! We are delighted that Greg and Pat provided you with great care and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels until we meet again!

March 14, 2022

Dealing with the dealership was a good experience and the salesman dean was one of the best that I have dealt with More

by Bigblockronnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Craft, Jaxon Dalton
Mar 15, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! We are so glad that Dean could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

March 14, 2022

As always, Caleb was very helpful & understanding. He took time to fully understand the issue & contact me with additional questions when other error codes populated during testing. More

by nunleyam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb, Trevor Gant
Mar 14, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Caleb provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 14, 2022

Don Goben did a great job handling my service appointment and ordering the part needed for a warranty repair. More

by cmccoy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Goben
Mar 15, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that Don took great care of you throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 13, 2022

Greg Yeoman made buying a jeep a pleasant experience! He is trustworthy and cares about his customers. He's truly kind and not your typical car salesman. I was referred to him and i will also refer him t More

by Kelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thristian "Toot" Swallows, Greg Yeoman
Mar 14, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Kelli, Thank you for leaving Greg this positive review! He will be honored to hear of your very kind words and to know that you deeply valued his service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Jeep and we wish you the safest of travels- on behalf of the entire team!

March 13, 2022

Kregg went above and beyond to make sure we found exactly what my husband and I were linking for! Will definitely be back to do more business. More

by crow.jac0721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cruz, Thristian "Toot" Swallows, Pat Horton, Kregg Ware
Mar 14, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! We are happy to hear that Kregg took great care of you and your husband throughout your visit! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

March 12, 2022

Generally good work but service tech didn’t know anything and I guess was either let go or reassigned. Nice guy but zero experience. When the job was passed on, communication was really lacking. The new guy More

by edlegue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Gant
Mar 18, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Edlegue, We appreciate your positive rating but would like to respond to the comments made in your review. You brought your vehicle to us for a second opinion, having been given a quote already by your home dealership. They informed you that your vehicle was out of warranty. The three weeks your vehicle was at our dealership are accounted for by: - Two weeks of you working with Jeep Care to get the vehicle repaired under goodwill warranty - One week waiting for the ordered part to arrive. Your vehicle was repaired under goodwill warranty, at no cost to you, and a complimentary exterior car wash was performed the day before the vehicle was picked up. Unfortunately, it rained the day you picked it up. During your interactions with us, you were rude and used profanity with everyone you talked to and had to be asked to stop or leave the dealership. We believe we went above and beyond in connecting you to Jeep Care to get your vehicle repaired at no cost. Trevor Gant, Service Manager

March 11, 2022

Kregg was awesome. Not pushy. Very personable and willing to help with whatever we needed. We have him a starting budget and he brought the option that worked. After th More

by Nburrows7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thristian "Toot" Swallows, Kregg Ware
Mar 11, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for sharing the positive experience you had with Kregg! We greatly appreciate the opportunity to work with you, and we are delighted that he provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

March 10, 2022

Pricing is very high at this dealership but Don Goben was very professional,understanding and friendly dealing with me. More

by rtanksley75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Goben
Mar 10, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are pleased that Don took great care of you throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 06, 2022

My wife and I went "window shopping" and met Kregg and "10 minutes" later, we were climbing in our '22 Gladiator because of the incredible job the entire team did for us as they locked us in for the night More

by Djbaldman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cruz, Chancy Deakins, Pat Horton, Kregg Ware
Mar 07, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Kregg and the team provided you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you and your wife on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know how we may be of further service to you in the future!

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