Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

I bought a new fully loaded Dodge Challenger RT Classic, they told me that they'd do me a favor by only charging me 3% above retail... after going through Consumer Reports service I got the price down to a they told me that they'd do me a favor by only charging me 3% above retail... after going through Consumer Reports service I got the price down to an adeaquate level. It took them much longer to get my car in than they promised, even though they had already been paid in full. The $2300 custom chrome wheels ended up being chromed "Plastic" wheel covers! I began to have electronic problems right away. When I would take my car in for warrenty repairs, only half of them would get done, but they would tell me nothing about what they had not accomplished, I had to find it out on my own. Then they send me to the cashiers counter where I waited a long time supported by my cane (I am disabled and there were no chairs). Any attempt to get mopar products from parts department met with incompetence as well. Taking my car in again for the SAME repairs, again, didn't work. They asked me to give them perfect 10 ratings on this site as I left. After sending them a letter about my disappointment, they told me that they have no intrest in servicing my vehicle in the future. So I will have to drive to another state to get the same things fixed that they have had multiple opportunities to fix. list of problems my car has: chronic problems with keyless entry which has totally stopped working, remote start does not work at all, Voice Recognition on NAV/Audio/Video system does not work 70% of the time, I get error messages all the time that keyfob is not detected, sometimes it takes several minutes to start my car, now the fan on the heater/AC is making sounds like it is burnt out and my car is only 9 months old! More

Willie was great to work with! He greeted me as soon as I walked in the door and asked how he could help. He worked with me to fix the problem as quick as possible. Willie rules!!! walked in the door and asked how he could help. He worked with me to fix the problem as quick as possible. Willie rules!!! More

So far so good....took care of everything and got me on my way. Had the problem diagnosed very quickly. Nice guys. I'll be back in a month or two for my first scheduled service. my way. Had the problem diagnosed very quickly. Nice guys. I'll be back in a month or two for my first scheduled service. More

Willie is a pleasure to work with. He is very capable of putting you at ease with his vast knowledge of my cars and always has a smile. I truly trust Willie and he provides the type of service that is righ putting you at ease with his vast knowledge of my cars and always has a smile. I truly trust Willie and he provides the type of service that is right on the money with what he says about my cars. Your company need more people like Willie. More

The moment I arrived at the service entrance, Willie was there to welcome me. I told him I was there for an oil change and immediately had men checked in and ready for service. His attitude is of there to welcome me. I told him I was there for an oil change and immediately had men checked in and ready for service. His attitude is of one who really enjoy his work and it is carried over to the customer. GREAT JOB WILLIE Jim Bell, a Dodge Ram 1500 owner jarhead11@comcast.net More

They are always very friendly and do what they say they are going to do. Trish is great to deal with women to women and Willy treats you as a equal.They seem to go the extra mile for me. I enjoy seeing the are going to do. Trish is great to deal with women to women and Willy treats you as a equal.They seem to go the extra mile for me. I enjoy seeing there faces and I know they are always going to be there. I can depend on them. More

I am always greeted with a smile and provided great service everytime I come in for a an servicing for my car. There are thousands of places I could go to have my car serviced but I choose Crown Chrysl service everytime I come in for a an servicing for my car. There are thousands of places I could go to have my car serviced but I choose Crown Chrysler Dodge Jeep Ram of Chattanooga because Willie Beard has always provided friendly and exceptional service and the mechanics are top notch. More

My vehicle appears fixed. Previous dealer had it 4 months and it orked only 30 miles. Your crew had it going in two days and knew where he needed to go to getthe part from mercedes that Chrysler does not hav and it orked only 30 miles. Your crew had it going in two days and knew where he needed to go to getthe part from mercedes that Chrysler does not have in parts list. I can now love my car again More