Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

I work customer service at a local home depot,where we are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to b are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to backing it up in person.Its good to know that thier are people in the business thats actually really cares.Thank You More

If you are shopping for a new car I highly recommend Crown Chrysler in Chattanooga. T.C. Staton and his team will take good care of you and the car you buy. Thanks T.C for the help you give me and the u Crown Chrysler in Chattanooga. T.C. Staton and his team will take good care of you and the car you buy. Thanks T.C for the help you give me and the understanding of what I expected of a new car. More

My 2005 Chrysler Crossfire SRT6 went into total shutdown (power and gasoline) due to a malfunctioning Auto-Theft system. Given that the Crossfire model has been out of production for several years and it is (power and gasoline) due to a malfunctioning Auto-Theft system. Given that the Crossfire model has been out of production for several years and it is a hybrid manufactured vehicle with mostly Mercedes-Benz parts (engine & transmission) it took a real Sherlock Holmes to track down the culprit. Fortunately, Jeff Milsaps told me that Crown Chrysler had a local Crossfire authority at the dealership and Crown maintained a good working relationship with the Mercedes-Benz dealership in town. They were able to find the problem, overnighted the parts from out of State and got to work on her. Jeff stayed in constant contact with me, even when the news was less than good. Without taking any shortcuts Jeff ended up saving me several hundred dollars and somehow, a free programmed key. This could have been worse. A lot worse. Electrical problems on sophisticated vehicles could easily run thousands of dollars and there were plenty of opportunities for "less reputable" dealers to pad the bill and I never would have known it. But now I have my SRT6 back on the road running better than ever. Thanks Jeff!! More

Jeff Milsaps is a great addition to the Crown team. I can always count on courteous, efficient, and outstanding service at Crown. I'm happy to have a Jeep dealer like Crown open for business in my immediate always count on courteous, efficient, and outstanding service at Crown. I'm happy to have a Jeep dealer like Crown open for business in my immediate area again. Satisfied customer, Jason C. More

Tony explained all services and prices accurately. Everything was professional and fast. Keep up the great work and I will be seeing you soon. Thanks. Everything was professional and fast. Keep up the great work and I will be seeing you soon. Thanks. More

The people in the service department were very friendly. I went for an oil change in my right hand drive jeep. Everyone that seen it commented n it. It was a very good experience! My wait time was around 30 I went for an oil change in my right hand drive jeep. Everyone that seen it commented n it. It was a very good experience! My wait time was around 30 minutes. It was a pleasure to take my vehicle for service and be treated like I am important! Thank you very much!! More

Tony Burgireno was so helpful and understanding. He answered all my questions and listened. I will be back for all my service needs in the future. It's so nice knowing I'll be dealing with friendly, answered all my questions and listened. I will be back for all my service needs in the future. It's so nice knowing I'll be dealing with friendly, understanding people. Thank you. More

Took my jeep in for an oil change on my lunch break with no appt. Tony meet me before I ever got out of my Jeep, He had me in and out in under 40mins. Blown away at the friendly service. Will never go anywh no appt. Tony meet me before I ever got out of my Jeep, He had me in and out in under 40mins. Blown away at the friendly service. Will never go anywhere else! More

Tony was wonderful. He made my service experience very pleasurable. He explained to me what type of service was needed and cost. I have always had my car serviced at Crown, and I definitely will return. pleasurable. He explained to me what type of service was needed and cost. I have always had my car serviced at Crown, and I definitely will return. More

I brought my Dodge in for a fuel problem and Tony assisted me. He was very firendly and professional and followed thru on everything that he promised. I will definitely use Crown as my service depa assisted me. He was very firendly and professional and followed thru on everything that he promised. I will definitely use Crown as my service department in the future. More