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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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June 21, 2022

Dusty is very professional, knowledgeable, kind and very courteous. He was very patient and took really good care of me! Thank you Dusty! More

by Terence K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Terence, We are so glad that Dusty could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Jun 22, 2022 -

Terence K responded

No problem😊 Again,"Thank you"!!! The pleasure is all mine!!!

June 15, 2022

Brittany was smart, friendly and completed my experience with Crown in a easy matter. Her text updates and follow up was helpful. More

by ds.williams509
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Brittany this positive review! We are so glad that she could provide you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

June 13, 2022

Took my 2020 Jeep Wrangler Sahara in to have rotation and balance done. Before I took it my car drove perfect. They claimed there were more problems and had my car for over 3 months. When I finally get it ba More

by acmvne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Gagnon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Acmvne, Thank you for your review and for discussing your concerns with me. Unfortunately, with global supply chain issues, the part we needed to repair your vehicle was on back-order and did take three months to arrive. I understand your frustration, and we certainly could have communicated better. We appreciate your feedback and are striving to improve. I’m pleased that we have been able to help you with a new Wrangler and look forward to being able to deliver it to you soon. If I can assist you in any way in the meantime, please don’t hesitate to call me. Best, Ken Nichols, General Manager

June 08, 2022

Brittany did a great job handling the service I needed for my Jeep Wrangler. Very professional and courteous, a wonderful example of how customer service should work. The kind of employee who makes me wan More

by Larry Sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Bates-Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Larry, Thank you for leaving Brittany this wonderful review! We are so glad that she provided you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future!

June 07, 2022

Everyone here always takes such good care of me. I always look here first when I’m in the market for another vehicle. More

by bliekmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are happy to hear that our team consistently takes great care of you! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future!

June 04, 2022

Both myself and my 2017 Jeep Wrangler Sahara Unlimited are always well taken care of! More

by larrs.bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your 5-star rating! We are happy to hear that our team consistently takes great care of you and your vehicle! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

June 03, 2022

At first I had mixed reviews about this dealership when it came to service but since I’ve been working with Charly Gentry I have had nothing but good experiences every time I drop my vehicle off. I know More

by DonyaB07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are so glad that Charly consistently takes great care of you. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 01, 2022

Excellent customer service, especially from Bridgette Davis. She was very friendly, courteous with great follow up. More

by ctbailey13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are happy to hear that Bridgette provided you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

May 31, 2022

Charly Gentry is always fabulous with communication and helping us get our vehicle taken care of. Service is excellent More

by sjdean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star rating! We are happy to hear that Charly consistently takes great care of you and your vehicle. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 31, 2022

Personal attention from everyone especially Dusty Angland. All my needs were met and my 2021 ram trx was well attended to. More

by nickajack2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are so glad that Dusty and the team took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

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