Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Brittany Shultz was a real help! She was cheerful, knowledgeable, professional, and attentive when I brought my Jeep in for help with a mechanical problem. She is most definitely an She was cheerful, knowledgeable, professional, and attentive when I brought my Jeep in for help with a mechanical problem. She is most definitely an asset to your service department. More

Brought our Durango in for repair service. Bridgette Davis Service Rep. was excellent. Informed us of the processes. She contacted us with the Tech results and gave options. She handle our Bridgette Davis Service Rep. was excellent. Informed us of the processes. She contacted us with the Tech results and gave options. She handle our extended warranty seamless. Repairs were completed ahead of planned date and completed correctly. Thanks to the Service Reps and Repair Techs! More

Brittany Schultz was extremely kind and helpful during this tough time. She is an asset to your company and I can’t say enough how much I appreciate her! She is kind, respectful, understanding and general this tough time. She is an asset to your company and I can’t say enough how much I appreciate her! She is kind, respectful, understanding and generally cares about her customers. . I had a horrible experience with the previous dealership in TX and I feel much better about the company because of her! More

Charly Gentry and Brittany Shultz are fantastic! They make my oil changes a pleasure. Very courteous and pleasant to deal with They make my oil changes a pleasure. Very courteous and pleasant to deal with More

The dropoff with Brittany was great. She is very knowledgeable of the service department and was great to keep me informed of the progression of the work on my 2019 Ram 1500 Laramie Long She is very knowledgeable of the service department and was great to keep me informed of the progression of the work on my 2019 Ram 1500 Laramie Longhorn. Everyone has been very courteous and helpful. More

Courteous, very friendly staff, kept me up to date on repair issues and pricing,great service repair issues and pricing,great service More

Brittany Schultz helped me out in the service department. She was beyond personal and professional during my time at the dealership. I had to get some work done in a pinch while visiting from out of town a She was beyond personal and professional during my time at the dealership. I had to get some work done in a pinch while visiting from out of town and she did everything I asked to exceed expectations. Thank you Brittany! More

I got leather seats installed on my Ram, and it could not have gone better. Dusty is a true pro and everything looks great! have gone better. Dusty is a true pro and everything looks great! More

Brittany Shultz is awesome! Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem like a burden when I came in for questions. 10 out of 10 Would recommend More

Great Dealership and Service Dept. Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification t Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification that my van was ready. I had to text Cody to get an answer. I did luckily have someone pick me up to do my shopping. Please let your service customers know ahead of time that if you leave your vehicle that it will be worked on in between other vehicles as they get to it. Cody said that they try to take care of the ones waiting first. Then why make an appointment? I will continue to have my van serviced with Crown of Chattanooga, but will know that in the future I will need to wait at the dealership. I assumed that with an early morning appointment that I would have my vehicle back by noon. My fault I guess? More