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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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April 06, 2017

Awesome and excellent The reason I rated the service department 5 stars is because of Judith McDowell,her attitude, knowledge of her job is awesome she was very professiona More

by William Guess Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Apr 07, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello William, Thank you for sharing this review with us. Judith and the rest of our service employee's are always striving to be very attentive and professional when serving our customers. We are glad to hear that you had a positive experience with us and for recognizing Judith's customer service. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

April 06, 2017

Jeep survey Loved the friendly staff. Clean waiting area. Fast service. Got in before our appointment. Less time there more time for me. I look forward to seeing More

by NanaMartha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Simmons
April 04, 2017

Judy McDowell was super. Judy went beyond her normal job to help my issue. She is great. Judy had the customer at heart and made sure she went the last mile to help the custom More

by golf nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell, Larry White
Apr 05, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the 5-star rating, Golf Nut! We're happy to hear that Judy was so helpful and attentive, and was able to efficiently resolve the issue you were having. We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

March 31, 2017

Great Service Judy was absolutely wonderful and helpful, from the moment i pulled in the service bay. She got me checked in and made sure to get me a ride where I n More

by gabrielle90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Apr 03, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Gabrielle, thank you for spreading the word about the great service you received at Crown. Judith Mcdowell is a great asset to our team and will be happy to hear about your positive experience. Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga

March 29, 2017

Oil Change Quick and friendly service! Would recommend to my friends! Dropped off at 11 and it was ready before my lunch hour was over! Love it!! More

by Shirley l Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
March 29, 2017

Great service advisor Lathan Biggs is a great help when dealing with my continuously broken Jeep . He is informative and very knowledgeable. Would highly recommend Lathan More

by Strick
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
Mar 30, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the 5-star rating, Jeep123! We're pleased to hear that Lathan was so helpful and informative, and that you felt well accommodated from start to finish. We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

March 28, 2017

Service Judy did a great job with my service issue. Provided estimate, work to be completed, time required and ride home and back. I would ask that Judy hel More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell , Judy McDowell
March 28, 2017

Service Advisor - Judith Mcdowell After sale experiences determine how we rate the quality of a car dealership. Crown has benefited from the experience and customer service that Judy M More

by Kb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
March 26, 2017

My service I recently received. I recently went in for a tune up and this was my first visit to this service dept. everyone was really responsive to me and my needs and the service w More

by Randy's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (Roy) Botts
Mar 27, 2017 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks Randy! We're happy to hear that you had a great experience with us, and that you felt well accommodated throughout the process. It's wonderful to know that all of your needs and expectations were met, and that you got your car back quickly! We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

March 25, 2017

Service Judy is gem; She's professional, polite, sympathetic, courteous, and knowledgeable. She explained everything, from start to finish, made excellent s More

by Amy Luviano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James: The shuttle driver; Also a KEEPER, super sweet man, a pleasure to ride with ! ! And the guy who washed my car, Thank you !, Judy McDowell
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