Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Crown Service Department Took truck in to have warranty work. Nothing major, just the steering wheel was a tiny bit off from the wheels. Had to go to a doctors appointment jus Took truck in to have warranty work. Nothing major, just the steering wheel was a tiny bit off from the wheels. Had to go to a doctors appointment just up the road from the dealership. They loaned me car to get there and back. Everything worked out great. More

Thorough Lathan Biggs usually takes care of my truck. He always does a great job and listens to my concerns and doesn't make me feel rushed. Lathan Biggs usually takes care of my truck. He always does a great job and listens to my concerns and doesn't make me feel rushed. More

Amazing Service They Have been only dealership to work on my wrangler. Lathan and Judy are amazing service advisors and really go above and beyond to show their cust They Have been only dealership to work on my wrangler. Lathan and Judy are amazing service advisors and really go above and beyond to show their customer that they are more than just a number!! More

Above and Beyond I appreciate Judith because she helped us by signing us up for the service discount card. This visit was our last free oil change and she did not hav I appreciate Judith because she helped us by signing us up for the service discount card. This visit was our last free oil change and she did not have to give us this savings card. She was also helpful with my previous visit where the technician did not give me any documentation showing what was done to my vehicle. I brought it in for oil change but they didn't reset my oil alert on dash. Judith really goes above and beyond to help her customers and that I am greatly thankful. More

Service at the best I walked into the service department when they were supper busy. They still took the time to greet me and say that it would be a few minutes before t I walked into the service department when they were supper busy. They still took the time to greet me and say that it would be a few minutes before they could get to me. I was there for a simple oil change but ended up having other problems requiring me to leave my car. Todd made sure that I got a ride home. He stated he would call the next day after they had a chance to look at the car. And he did. The service deptarment experience was positive. The department is a great reflection of the dealership. Just do business with them, and you will see. More

Excellent Service Judith McDowell took real good care of me on my visit. She explained how my service visit would go and that was exactly what happened. Thank you!! Judith McDowell took real good care of me on my visit. She explained how my service visit would go and that was exactly what happened. Thank you!! More

Oil change Had my oil changed Lathan Biggs was very professional and had me in and out very fast I would recommend to all my friends and family Had my oil changed Lathan Biggs was very professional and had me in and out very fast I would recommend to all my friends and family More