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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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September 17, 2021

Customer focused and timely service. Tom Dorris was professional. I mentioned that I was going to schedule my other car, Patrick said he could take care of it. More

by cwesjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dorris
Sep 17, 2021 -

cwesjack responded

The service representative was Tom Dorris, not Patrick Burke.

Sep 17, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Tom this positive review! We are delighted that he took great care of you and your automotive needs during your recent visit. It is our pleasure to serve you. We wish you safe travels, and we hope to continue serving you for many years to come!

September 17, 2021

I had taken my vehicle in for a oil change and tire rotation everyone was so friendly and helpful. I highly recommend the crown service department. More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Morse
Sep 20, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Cody, Thank you so much for your 5-star review and recommendation! Providing top-notch service is always our goal, and we are pleased that our team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

September 15, 2021

my car was fixed and customer service was great, brittany shult was very good in all her service More

by yenohleigh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave us this positive review! We are delighted that Brittany got your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

September 13, 2021

Great service nice people great service on time Customer service was good very helpful Explained everything Went through contract Very polite Helpful with everything Will come back More

by lbama0318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Morse
Sep 13, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Providing quality and efficient service is so important to us, and we are so glad that our team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your wonderful review! We wish you the safest of travels until we meet again.

September 10, 2021

They make it easy to leave your vehicle after hours. Very professional service from Colin Mooney. Treated me with respect and patience. Completed in a timely manner. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Mooney
Sep 10, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jean, Thank you so much for your excellent review! We are delighted that Colin providing you with top-notch service and got your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels. Please do not hesitate to let us know how Colin and the team may be of further service to you in the future!

September 10, 2021

Brittany Schultz was very helpful and knowledgeable about my 2015 Grand Cherokee's 100,000 mile service needs. She explained all of the services and their costs ahead of time so I knew what I was going to pa More

by Jim
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Brittany Schultz has always handled my service needs with outstanding professionalism and courtesy. She is efficient and thorough in every detail. Working with Brittany and the Crown team is always a pleasur More

by Keith Cornea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Brittany at Crown Jeep is great! Professional, honest and thorough. I highly recommended her and Crown Jeep service team. They are always friendly, attentive and reliable. More

by Dnlfox11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We greatly appreciate you taking the time to leave us this wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are so glad that Brittany's efforts could meet your satisfaction. She will be honored to know how confident you are in her efforts. We wish you safe travels. We hope to see you again the next time you are in need of automotive service.

September 04, 2021

Brittany was both very professional and courteous. She went above and beyond to make my experience, which includes my family, convenient and kept me up to date on any and all changes and updates. More

by lauraleamoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Excellent service! Brittany Schultz treated us like family and kept us informed throughout the process of getting our vehicle repaired. Wes Overton was also very helpful and very friendly making us fee More

by snhonduras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Overton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your excellent review! We are so glad that Brittany and Wes provided you with 5-star service and that they could make you feel like the valuable customer that you most certainly are. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

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