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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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September 27, 2021

Excellent service department. My service advisor Colin was very friendly and professional and knowledgeable and what needed to be done in my car. More

by Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin
September 26, 2021

The service writer was excellent (Charly Gentry) and the service she and the rest of the staff provided was friendly and helpful. More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Amy, We appreciate you taking the time to leave Charly this positive review! We are so glad that she provided you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

September 22, 2021

Brittany was very nice and helpful. They didn’t everything that needed to be fixed More

by ckillian1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Colin Mooney kept me informed about the cost and status of my car. HE was very professional and friendly. He is an assess to your company. More

by Great service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Mooney
Sep 22, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Colin this positive review! We are so glad that he provided you and your vehicle with exceptional care. It is our pleasure to serve you and your automotive needs, and he will be honored to know of your very kind words. Please drive safely, and do not hesitate to let us know if there is ever anything more that he and the team may help you with.

September 20, 2021

We had some difficulty communicating at first since the truck was towed in without my being present and I couldn’t get a service person to call me for several days. But when we came in the service was very More

by rhwilliams6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Morse
September 20, 2021

Extremely professional and attentive. I would recommend this dealership for any of your automobile needs. More

by Gfarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Morse
Sep 20, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your amazing review and recommendation! We are so glad that our team could provide you with the quality service that you so much deserve! It it our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle's ready for service.

September 19, 2021

I appreciate the service and the service man that helped me get my car through at the last minute at the middle of the day to help me get my car service time thank you very much. More

by Forreal 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Mooney
September 19, 2021

I recently moved to Chattanooga and this was my first experience with Crown. Cody was my assigned customer care representative and he did an amazing job of keeping me updated in the status of the parts a More

by jenny.stripling
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Morse
Sep 20, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jenny, Thank you so much for confiding in us with your automotive needs! Providing thorough and efficient service is so important to us, and we are delighted that Cody's efforts met your satisfaction. It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs! Take care!

September 19, 2021

The service was very slow, short handed, i understand. Bridgett Davis explained excellently. Great asset to Crown!!! More

by DELeslie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

I trust Dusty and his team with their knowledge to I trust Dusty and his team with their knowledge to service my vehicle and any mechanical issues I may have. They also do a great job and prices are v More

by staceybliek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

staceybliek responded

Thank you!

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