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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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October 01, 2021

The staff was very personable, and informative. The sale's people were very courteous when I would ask a question. More

by Shonapache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Morse
October 01, 2021

Cody was great he made the experience nice and easy and was very personable and got us in and checked us out all within a reasonable time. More

by jabercrombie619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Morse
Oct 01, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for leaving Cody this positive review! Providing quality and efficient service is so important to us, and we are so glad that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

Oct 01, 2021 -

jabercrombie619 responded

Thanks again guys! I've been to many dealers especially for service and it hasn't always been a pleasure but you guys were great. Thanks again!

October 01, 2021

Tom took great care of me. Very friendly and made me feel like part of the family. More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 01, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for leaving Tom this 5-star review! We are so glad that he could make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that he and the team may help you with.

October 01, 2021

Great customer service. Got me in and out for service on my wrangler in a professional manner. More

by Scott Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Scott Miller responded

Great customer service.

October 01, 2021

Brittany was so incredibly helpful and amazing with answering my texts and explaining everything to me since I had no clue about what needed to be done to my car. She’s amazing and I highly recommend c More

by kendall.owens5899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Kendall, Thank you so much for your excellent review and recommendation! Providing thorough and efficient service is so important to us, and we are so glad that her efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 01, 2021

Came in for a recall. Had arrange for part months ago and Charly Gentry kept track and called right away when it arrived. She knew who i was when I walked in the door. and was on top of everything. Re More

by sperry129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

I had my first service performed at Crown of Chattanooga for my new Challenger. Bridgette Davis was my service advisor. She was very friendly, professional and knowledgeable about the process. She answered More

by jhuskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
September 29, 2021

She was super nice and very pretty. She was so good at her job. Kept me updated after the initial wait. Explained everything so I could understand. I ask for a estimate for something totally different and More

by Smokestack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Smokestack responded

You Ladies are Great and the Guys too❗

September 28, 2021

The service department here is amazing and I would highly recommend them! Dusty was my main guy, but everyone there is just friendly and willing to help. This place only allowed me to give 5 stars but if I c More

by Angel_babe059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Overton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave us this amazing review and recommendation! We are overjoyed that Dusty and the team could provide you with the A+ service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again when the time comes for your vehicle's next service. Safe travels!

September 27, 2021

Excellent experience. Clean, spacious waiting room. Wonderful customer service- Colin helped me and he was great! More

by Hello.brittany.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Mooney
Sep 27, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Brittany, Thank you for your positive review! We are so glad that Colin provided you with 5-star service and made your experience with us an all-around success. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

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