Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

they done a good job with my jeep. super nice and helpful also. will definitely be going back also. will definitely be going back More

A great dealership that is clean and shows personal attention to their customers. They always provide service that is easy and convenient. Always a pleasure even though I have to lay out my dollars. Lo attention to their customers. They always provide service that is easy and convenient. Always a pleasure even though I have to lay out my dollars. Lol More

Charly Gentry was awesome to work with and her follow-up communication was excellent. We had to coordinate receipt of parts and then installation as well as payment by a third party and Charly organized ev communication was excellent. We had to coordinate receipt of parts and then installation as well as payment by a third party and Charly organized everything seemlessly. She was even going to be out the day we brought our vehicle into the dealership so she coordinated arrangements with her colleague Brittany so that everyone was aware of what needed to get done to our vehicle in her absence. Thank you Charly! Outstanding job!! More

Quick, accurate, and on time. Service staff are friendly and knowledgeable. Would definitely recommend to anyone. and knowledgeable. Would definitely recommend to anyone. More

Great service from both advisors and technicians did a wonderful job on my car for my visit. wonderful job on my car for my visit. More

I got there a little early that morning, but was waited on in a timely manner. Charly Gentry has a good crew working with him and my work was done in a timely manner. No complaints! on in a timely manner. Charly Gentry has a good crew working with him and my work was done in a timely manner. No complaints! More

Despite having a long line of cars to service, Bridget Davis got my car through for an oil change in a quick and thorough fashion. This place is always professional and kind. Love these people! Davis got my car through for an oil change in a quick and thorough fashion. This place is always professional and kind. Love these people! More

Dusty Angland was my Service Advisor for my recent visit to Crown. He listened carefully to my problem and displayed a good knowledge of problems of this nature. He completed the intake paperwork for my to Crown. He listened carefully to my problem and displayed a good knowledge of problems of this nature. He completed the intake paperwork for my vehicle, and called me back within a few hours with price estimated to repair it. This was one of those problems that takes several days to complete, and Dusty called me several times to give me updates on estimated completion times, which was very beneficial to me in planning to get my Jeep back. Overall, I rate Dusty very high in caring and responsive customer service.. More

Very poor Customer Service! We have left voicemails, text messages, online chatt, over several days requesting a return call with information regarding repairs on our Jeep. No response. Our Jeep has been at messages, online chatt, over several days requesting a return call with information regarding repairs on our Jeep. No response. Our Jeep has been at their service center for over a week. How difficult is it to pick up a phone to give daily updates to customers??? WHAT DO WE NEED TO DO TO GET A RETURN PHONE CALL?? WE DO NOT RECOMMEND THIS SERVICE CENTER TO ANYONE. If a telephone is too difficult to use then why should i trust them with repairs?? More

Aross the board he was awesome. Friendly and Aross the board he was awesome. Friendly and informative,quick. A great experience I would be happy to go back again and suggest to other people to g Aross the board he was awesome. Friendly and informative,quick. A great experience I would be happy to go back again and suggest to other people to go there as well! More