Back

Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

December 07, 2021

Hopefully they fixed my car but communication is lacking. When I booked the appt. I was not told about how backed up they were. They did not communicate well with me about my car until the day of pickup whic More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dorris
Dec 16, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Nancy, We appreciate your review and the valuable feedback it provides. We do apologize that our communication with you wasn't frequent and that we weren't clear on the timeline. Thank you for taking time to discuss this with me on the phone, and we look forward to seeing you the next time you're here. Ken Nichols, General Manager

December 05, 2021

Good customer service from Cody. Assisted my husband and I from start to finish with no problems. More

by Christie Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gagnon
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Christie, Thank you for sharing the positive experience you had with Cody! Providing top-notch service is so important to us, and we are so glad that his efforts met your satisfaction! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 05, 2021

The last time I had to go for services. I wasn’t to happy with the guy who assist me. But this time everyone was in a great mood. I was in and out in no time. Give Charly a raise More

by Roodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We are delighted that you confided in us with your automotive needs, and we are glad that Charly provided you with great care throughout your visit. Please do not hesitate to give us a call if there is ever anything more that Charly and the team may help you with in the future.

December 04, 2021

My husband brought our jeeo in due to having bigger wheels put in to make everything work right again. The test and fixing it took less than an hour. Very pleased More

by Kdjxix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Johnson, Kenny Reagan, Jacob Buckner, Charly Gentry, Dusty Angland, Bridgette Davis, Brittany Shultz, Cody Gagnon, Thomas Dorris
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star rating! We are so glad that our team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 04, 2021

Terry was very helpful at helping me find my perfect vehicle. I would recommend to anyone. More

by adamsspencer9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Adam, Thank you for sharing your positive experience! We are thrilled that Terry provided you with top-notch service and made your experience with us an all-around success! We are honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

December 04, 2021

We stopped by the dealership just to take a quick look at a couple vehicles. We were greater on the lot by Gabe Jones who ended up selling us a Jeep Cherokee L. Gabe was fantastic and everyone in the dealers More

by dep625scsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Lee Johnson, Ken Nichols, Brandon Loftin, Jeremy Brown
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review! We are honored that you took the time to visit us, and we are overjoyed that Gabe made your experience with us worthwhile! He will be delighted to know how confident you are in his efforts. Wishing you the warmest congratulations on your new Jeep- on behalf of the entire team!

December 03, 2021

Greg Wilson (salesman) did an excellent job at expediting my visit this past Saturday while my Dawgs were playing Tech. He even pulled up the game for me while we waited on different processes to be complete More

by Fred3883
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Greg Wilson
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Fred, Thank you so much for your 5-star review! We are so glad that Greg provided you with a top-notch experience! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 03, 2021

Good service my sales person explained to me every detail of my purchase I’m very satisfied Emmanuel Ospina is a great sale person thank you More

by nancy bohannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Ospina
Dec 03, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Nancy, Thank you for sharing the positive experience you had with Emmanuel! We are delighted that he provided you with top-notch service throughout your visit! Your satisfaction means so much to us! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

December 03, 2021

I have purchased 4 autos from this dealership! I have never had a bad experience. The entire team is very knowledgeable, friendly, and professional!! I have worked with a number of sales reps and have en More

by staceybliek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Reagan, Manny Ospina
Dec 03, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Stacey, Thank you for taking the time to leave us this excellent review! We are honored by your continued business, and we are so glad that Manny, Kenny, and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle, and we wish you the safest of travels until we meet again!

Dec 03, 2021 -

staceybliek responded

Thank you!

December 02, 2021

Had a recall on my Challenger , Tom Doris got me in out quick, Very nice guy and professional , and a "car guy" ..Thanks More

by jmmcia1983@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dorris
Dec 02, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star review! We are so glad that Tom cold get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

...
54
...