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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,565 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
February 09, 2018
Did not give up on me!!!! Awesome salesman. Very kind he went out of his way to make sure I was happy. Went over everything in the vehicle with me. Very patient Awesome salesman. Very kind he went out of his way to make sure I was happy. Went over everything in the vehicle with me. Very patient More
by tia1962
Employees Worked With
Will is also. Dry kind and is keeping in touch with me on items that I’m buying for my jeep, Taralynne Stricklin, Larry White, Eddie Bartlett
February 08, 2018
Service department Tim O’Brien took car of the many problems my daughter’s car had. He did everything that I asked. He kept be informed of the timeframe and the costs. I Tim O’Brien took car of the many problems my daughter’s car had. He did everything that I asked. He kept be informed of the timeframe and the costs. I couldn’t have asked for anything more. He even found some that was broken was covered by my coverage . Jim Pase More
by Jed51
Employees Worked With
Tim O'Brien
February 08, 2018
Great service experience Jeff Honeycutt was outstanding. We took our Grand Caravan in for an issue and he let us know up front about the $90 diagnostic fee. They couldn’t repl Jeff Honeycutt was outstanding. We took our Grand Caravan in for an issue and he let us know up front about the $90 diagnostic fee. They couldn’t replicate the issue, but didn’t suggest an expensive potential solution. He gave me an option, said it may help, but didn’t over-sell it. I appreciated his honesty and knowledge. More
by VanMan
Employees Worked With
Jeff Honeycutt
February 03, 2018
Top Notch Service I have been to Crown Service Dept. ever since I purchased my 2012 Fiat 500 Sport from Crown Chattanooga. I went in on 1/9/18 for an oil change and to I have been to Crown Service Dept. ever since I purchased my 2012 Fiat 500 Sport from Crown Chattanooga. I went in on 1/9/18 for an oil change and to check the reason the "check engine" light was on. My service advisor was Judy McDowell. Judy greeted me right away and as usual was very pleasant and professional. Judy was expeditious in getting back with me and letting me know the issue with the check engine light. Apparently the battery was going bad and had low voltage. We discussed my options. Judy has always been honest and upfront with me and is not pushy, in reference to having you purchase a service/part. Judy is genuine and actually cares about the customer and the quality of service she provides. Something you don't find very often. THANK YOU JUDY. More
by Steve T
Employees Worked With
Judy McDowell
February 03, 2018
Great buying experience I went to Crown Dodge looking to buy a new truck, my sales man, Daniel Flowers, did a fantastic job of not only listening and asking questions to unde I went to Crown Dodge looking to buy a new truck, my sales man, Daniel Flowers, did a fantastic job of not only listening and asking questions to understand the needs of the truck but of explaining other options and giving recommendations. There was no rush or push to get a sale, it was laid back and one of the best buying experiences I’ve had. I highly recommend Daniel and Crown Dodge for your buying experience. More
by Jbennett
Employees Worked With
Larry White, Daniel Flowers
February 02, 2018
Excellent Great dealership was treated very well and got a deal better than we thought. Everyone we came in contact with was friendly and answered all questions Great dealership was treated very well and got a deal better than we thought. Everyone we came in contact with was friendly and answered all questions. More
by Jeep
Employees Worked With
Daniel Flowers
January 31, 2018
Oil change I went in just for a oil change. The service I received from the moment I pulled my car in the bay- parked and stepped out...was awesome. Judith McDo I went in just for a oil change. The service I received from the moment I pulled my car in the bay- parked and stepped out...was awesome. Judith McDowell was there within seconds greeting me with outstanding customer service- making sure I was taking care. I could've gone anywhere else to get my oil changed but, I prefer to take my car here. This is the kind of service I really like! More
by Carson
Employees Worked With
Judy McDowell
January 30, 2018
Service personnel are excellent. Even though they were very busy the day I take my jeep in for oil change and tire rotation, Judy McDowell did her best to get me in and out as soon a Even though they were very busy the day I take my jeep in for oil change and tire rotation, Judy McDowell did her best to get me in and out as soon as possible. I always have a great experience there, so I choose to wait to have my jeep serviced there before taking it to any of the place. More
by wrangler2017
Employees Worked With
Judy McDowell, Lathan Biggs
January 30, 2018
Charger #2!! After a lot of research and consideration, I decided my next car would be another Charger, and Doug (Sales), Kenny (Sales) and Taralynne (Finance) at After a lot of research and consideration, I decided my next car would be another Charger, and Doug (Sales), Kenny (Sales) and Taralynne (Finance) at Crown in Chattanooga could not have made it easier. Doug was very helpful in explaining all of our options (Charger models, financing choices, etc.) and he and Kenny made us the deal we were looking for. Taralynne made the financial/legal paperwork a breeze, too. Crown Dodge will definitely continue to get our business!! More
by Valarey
Employees Worked With
Taralynne Stricklin, Douglas Grammer, Kenny Reagan
January 29, 2018
short but sweet Had a flat, but luckily had purchased extended warranty with road hazard. Tire was replaced with no problem or hassle. Judy McDowell was very professi Had a flat, but luckily had purchased extended warranty with road hazard. Tire was replaced with no problem or hassle. Judy McDowell was very professional and had the tire replaced with no charge. Excellent service as usual. More
by garycha
Employees Worked With
Judy McDowell
