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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,565 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
August 30, 2018
Recall appointment Brought my 2017 Jeep Cherokee in fir a recall appointment. James Maneke took care of me. Took about an hour in and out. No problems. Brought my 2017 Jeep Cherokee in fir a recall appointment. James Maneke took care of me. Took about an hour in and out. No problems. More
by Janie
Employees Worked With
Jason Maneke
August 25, 2018
Very easy way to buy a vehicle I recently took my RAM truck in for service due to a recall on the cruise control. While I was waiting, I walked the sales lot and found a Ford F250 I recently took my RAM truck in for service due to a recall on the cruise control. While I was waiting, I walked the sales lot and found a Ford F250 diesel 4x4 that interested me. I worked with Terry Robey and he made the entire process fun and easy. I had bought from Terry last year at the same dealership and would recommend him for anyone. He was friendly, knowledgeable, and very easy to work with. More
by Renwaldo
Employees Worked With
Terry Robey
August 25, 2018
Customer satisfaction Great service department never had a problem with them they are always friendly they get the job done in a mannerable time frame .you guys rock Great service department never had a problem with them they are always friendly they get the job done in a mannerable time frame .you guys rock More
by deacon40
Employees Worked With
Josh Walker
August 25, 2018
Excellent first visit I originally set the appointment for a recall notice that I received. Dropping off my vehicle i was greeted by J. Walker. He did a great job explainin I originally set the appointment for a recall notice that I received. Dropping off my vehicle i was greeted by J. Walker. He did a great job explaining the time the service would take. When all was completed at the end of my workday i got a call from mr. walker informing me about f the competition of the work including the routine maintenance . There were no surprises just a really good experience. Thank you Josh. More
by Wtfterms
Employees Worked With
Josh Walker
August 24, 2018
Thanking Mr Jason Maneke for putting himself in my place Mr Jason Maneke greeted me with a warm smile and a friendly good morning He did not look over me but directly at me. He treated me just as he would li Mr Jason Maneke greeted me with a warm smile and a friendly good morning He did not look over me but directly at me. He treated me just as he would like to be treated and that is fair. He was respectful and understood what I was trying to say even as stumbled to explain myself and being a female we have the thought that we will be taking advantage of if we are not prepare to point it out but thanking God for the person that he gave me on that day. He called back as schedule an assured me that he will have a driver for me but I manage to get my own way. He thanked me and said with a warm greeting hope all is well and assured me that when the part for the tailgate comes in I will receive another call back notice and that the company will be glad to service me. Thank you Mr Jason Meneke for your heart More
by Tee
Employees Worked With
Jason Maneke
August 21, 2018
Fast and to the point. Tim O'brien and the team are excellent. I brought my 2015 Sport Fiat 500 for service (oil change and recall ) The car was inspected, job done and r Tim O'brien and the team are excellent. I brought my 2015 Sport Fiat 500 for service (oil change and recall ) The car was inspected, job done and returned to me clean and service done in a timely manner. I give this dealership and Tim O'brien 5 stars! More
by jmiguelc
Employees Worked With
Tim O'Brien
August 17, 2018
Excellent Customer Service by Jeff Honeycutt Our customer service agent provided excellent customer service from the beginning and was able to explain in detail the 2 different the recall fixes b Our customer service agent provided excellent customer service from the beginning and was able to explain in detail the 2 different the recall fixes being corrected on my Chrysler Pacifica 2017 vehicle. I have never had a customer service person at a dealership with so much knowledge about the work being done. More
by Reggie Watson
Employees Worked With
Jeff Honeycutt, Jeff Honeycutt
August 17, 2018
Tim O'Brien, Excellent Service Advisor I would like to say thanks to an excellent Service Advisor, Tim O'Brien. I brought my 2014 Jeep Rubicon in for an oil leak that was resolved in an ex I would like to say thanks to an excellent Service Advisor, Tim O'Brien. I brought my 2014 Jeep Rubicon in for an oil leak that was resolved in an extremely fast manner. Tim kept me informed of the progress of the repairs along with resolving one additional leak that I was not aware of. Thanks again Tim and keep up the good work! More
by Ka4wfb01
Employees Worked With
Tim O'Brien
August 17, 2018
Great experience The service center is very professional. My service advisor Josh Walker took care of my recalls in a timely manner and was very thorough on the explan The service center is very professional. My service advisor Josh Walker took care of my recalls in a timely manner and was very thorough on the explanation of what was going to be done and what was completed. More
by Scottsmith735
Employees Worked With
Josh Walker
August 16, 2018
Exceptional Service! My experience at Crown Service was top notch. Josh Walker got me in and out quickly. He also informed me of a recall that was on my truck and took ca My experience at Crown Service was top notch. Josh Walker got me in and out quickly. He also informed me of a recall that was on my truck and took care of it at the same time I had my oil change. More
by Nick423
Employees Worked With
Josh Walker
