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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,565 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,565 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

March 22, 2019

Stressful situation Crown itself and most of its employees are a joke! The absolute only reason my husband and I endured 6 hours of xxxx to purchase my dream Jeep is bec More

by Curtis728
Recommend Dealer
No
Employees Worked With
Larry White, Kregg Ware, Dustin Young, Kevin Rhodes
Apr 12, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Curtis, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We always strive for our customers to have a great vehicle purchasing experience and we apologize that that wasn’t the case for you. We would welcome an opportunity to discuss your concerns with you and, to that end, both Kregg and I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly call me at the dealership on 423-591-6868 ext 5810 or email me at ldowdy@crowncars.com at your earliest convenience please? Sincerely, Lance Dowdy, General Manager

March 22, 2019

Birthday present for my boy I came across a 1991 Camero that was taken in on trade. I knew my son would enjoy it! Thanks to Benny, Larry, Josh, and Tara, I was able to take it ho More

by KJHullander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Henry, Benny Hamby , Taralynne Stricklin, Larry White
Mar 26, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations to your son on his new Chevrolet Camaro! We are pleased to hear that he is loving it, and we are overjoyed that we could help make his birthday such a special one! Please let us know if there is anything more that our team may help you with in the future. We wish you both the safest of travels.

March 22, 2019

Great job and customer service. Took my wrangler in for break service. I can be sure that all work was completed satisfactory because I was helped by Lathan Biggs, Larry Dales, and J More

by wrangler2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs, Jeff Honeycutt, Larry Dales
Mar 26, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your excellent review! It is wonderful to hear that our service team has your confidence, and we are pleased to know that the quality of our work did not disappoint. Please let us know what more we may assist you with in the future. We look forward to the opportunity to serve you again.

March 19, 2019

Happy I just purchased a 2014 mustang here, I was very pleased with the service, Terry was very friendly, I felt like I had known him all my life, I would r More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey, Taralynne Stricklin
Mar 21, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Donnie, We are delighted to hear that Terry took such good care of you and that your overall experience working with him was transparent and hassle-free. We congratulate you on your new Mustang, and we hope to serve you again in the future.

March 13, 2019

Excellent communication, Provided is with Awesome customer . Mr. Bartlett provided us with excellent customer service and helped us pick the perfect Jeep .. He answered all of our questions concerning each feat More

by Kblackburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Bartlett
Mar 15, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new Jeep! We are happy to hear that your experience working with Eddie was smooth and thorough. We hope you enjoy your new vehicle! Please feel free to give us a call if you have any further questions or concerns in the future!

March 13, 2019

Andrew came to my rescue Actually I bought my Jeep elsewhere but needed help adjusting my clock. Andrew Madron was great to help me out. Dan Spahr St Elmo. Chattanooga More

by danspahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
Mar 14, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Dan, We are so pleased that Andrew could be of assistance to you, and we appreciate you taking the time to leave him this 5-star rating! Please let us know if there is anything more that he or the team may help you with in the future.

March 11, 2019

Andrew is your man! Andrew is so personable and really cares about his customers. He always gives everyone his undivided attention but will back off when you want to have More

by Ndirishangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
Mar 12, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for leaving Andrew this wonderful review! It is so great to hear that he provided you with thorough, yet pressure-free service, and that he has been eager to maintain your satisfaction- throughout and following your buying experience. We hope you are enjoying your new vehicle, and we thank you for working with us at Crown Chattanooga.

March 11, 2019

New jeep purchase Eddie spent hours and hours Finding the Rubicon I wanted, when the time had come to purchase he was paricent and through getting it rite the first ti More

by 423jsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Bartlett, Kenny Reagan, Kevin Rhodes
March 08, 2019

Love our 2019 Jeep Cherokee My wife & I picked a rainy Saturday to shop for a new Jeep. Kregg Ware met us in the rain with his umbrella and pointed us to the new Cherokees. My wi More

by Mikej713
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Kregg Ware, Kevin Rhodes
Mar 11, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations to you and your wife on your new Jeep! We are delighted to hear that Kregg and the team took good care of you throughout your rainy buying experience, and that they were ultimately able to guide you to the perfect vehicle! We are so excited for you to enjoy your new Jeep Grand Cherokee, and we thank you for working with us at Crown Chattanooga!

March 08, 2019

Great service Andrew made picking a family car out a breeze! He was very professional and patient with me and my family! I would recommend Andrew to anyone!! More

by Jleonard88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
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