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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,565 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,565 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

April 24, 2019

Erin Roberts Day We were met by Erin with a lot of enthusiasm to find the car for us!! Erin understood what we were looking for and immediately found a vehicle to our More

by Don and Sharon Sneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Larry White, Erin Roberts
April 23, 2019

Salesman kregg ware was amazing!!!! Our salesman kregg was amazing along with the other staff and managers that helped us with getting the best deal in the area on my new jeep grand Cher More

by Lbrogdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Larry White, Kregg Ware, Dustin Young
April 23, 2019

First cat purchase Noah was super helpful and knowledgable and really helped me feal at ease and trusting throughout the whole process, I would not reccomend anyone more More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Amelung
Apr 24, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your first car, John! We are honored to have been able to assist you with this special purchase, and we are thrilled that Noah could make the overall process so seamless. We hope you enjoy your new ride! Please let us know if there is anything more we may help you with in the future.

April 21, 2019

Pleasurable experience Kregg went above and beyond to make us feel at home. We were only shopping for a truck, but ended up taking one home instead! More

by Mellio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kregg Ware, Chris Story
Apr 22, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new truck! We are delighted to hear that Kregg took such good care of you throughout your visit. Please drive safely, and be sure to let us know if there is anything more we may help you with in the future.

April 20, 2019

Courteous and absolutely not high pressure. My experience with Crown - and Johnathon in particular - was nothing less than great. No high pressure, and very accommodating to my needs. My family More

by Charger Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry White, Lance Dowdy, Johnathon Poteet
Apr 22, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your amazing review! Providing accommodating and pressure-free service is so important to us, and we are thrilled that our efforts exceeded your expectations! We hope you enjoy your new vehicle! Please let us know if there is ever anything more we may help you with in the future.

April 20, 2019

Great experience Kregg was amazing. He help me get the car that i wanted. He made sure my payments were affordable. Thanks for all your help and everything you done f More

by Carma B.
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kregg Ware
Apr 22, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new car, Carma! We appreciate the opportunity to work with you, and we are overjoyed that Kregg could provide you with the vehicle and deal you were looking for! We hope you enjoy your new ride, and we hope to serve you again in the future.

April 19, 2019

Great Buying Experience We had the best experience with this dealership and everyone there. Especially our salesman, Noah Amelung! He was so knowledgeable and had all the inf More

by nini5524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry White, Kenny Reagan, Noah Amelung
April 16, 2019

They aren't worth a dang! The finance manager is pushy and rude. I was told the car came with xm satellite radio capability and 3 months free xm. After all the paperwork was s More

by tnxdshooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Bartlett, Dustin Young, Ryan Kountz
May 06, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear “tnxdshooter”, While we appreciate all constructive feedback and reviews, your account of the events is not accurate. You were well aware at the time of purchase that the vehicle was not XM ready. We offered to re-clean the vehicle at the time and explained the exchange policy in detail. Unfortunately, you did not keep your appointment to exchange the vehicle and the timeframe for doing so has now passed. Sincerely, Lance Dowdy, General Manager

May 07, 2019 -

tnxdshooter responded

Lance you're a liar. I was not advised by Ryan Kountz that the car did not have satellite radio until I was about to pull off the lot. He had originally told me that it did and then told me it didn't as I was getting ready to drive away. I haven't brought it back to be cleaned because I haven't had the time and you're all a bunch of liars and I don't think I can't trust you all. You all also said there were no recalls on the vehicle. This was another lie. There was a campaign 953 recall to update the ecm cluster module. I had this updated at Cookeville Hyundai April 26th. They also found an open shift shock tsb and repaired that to. The car is running, driving, and handling well, and is also getting good gas mileage. Dustin the finance guy is still a rude xxxxxxx and you should fire him as he is a detriment to your dealership. This is all I'm going to say on this matter!

April 16, 2019

First time car buying I’ve never been car shopping before so it was a little overwhelming at first. Noah walked me through everything and answered any question I had and he More

by Renegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Amelung
Apr 19, 2019 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star review! We are honored to have been able to assist you with your first vehicle purchase, and we are so glad that Noah could put you at ease and thoroughly guide you through every step of the process. We wish you the safest of travels and hope to serve you again in the future.

April 16, 2019

My experience was a surprisingly good experience. The atmosphere was nothing like I had experienced before with buying a car. My sales person Johnathon Poteet w More

by Mark Cook
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Johnathon Poteet
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