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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,545 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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2120 Chapman Rd

Chattanooga, TN

37421

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Showing 2,545 reviews

September 01, 2024

Couldn’t even fill up the gas tank and acted like it was a huge deal to order a small part for the interior of the car that was broke or missing. Wonder if we will actually receive the part. More

by Schultzl0688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Robey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 27, 2024

Trevor was great! Had tons of knowledge and made the transaction fast. Will recommend to others! More

by barryhayes777
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Providing stellar service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Trevor's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was great and knowledgeable. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

August 22, 2024

This is the 2nd time I’ve had to use Crown for repairs to my older car and each time I’ve been so impressed with the service and the professionalism of Charly. I would recommend Crown to anyone who needs to More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Joe, We are grateful for you leaving Charly this exceptional review and recommendation! We are thrilled to hear that Charly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that her professionalism made you impressed. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes.

August 15, 2024

Charlie is the best she keeps you informed and up to date on your vehicle More

by rickallen3066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Rick, Thank you for leaving Charlie this amazing review! We are glad to hear that Charlie took exceptional care of you and your automotive needs. We are happy to know that she kept you informed on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

August 11, 2024

Very satisfied, Terry Robey Was able to take care of us do you recommend Great job More

by Wilowandslysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Providing stellar service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Terry's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he did a great job. We wish you safe travels. Congratulations on your new vehicle- behalf of the entire team!

August 10, 2024

Terry Robey helped us out and stuck with us for the long period of time that we were here. we had complications with our information and he helped out tremendously More

by jasmyngarner0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jasmyn, Thank you for leaving Terry this positive review! We are so appreciative of the opportunity to work with you and we are glad that Terry could provide you with A+ service. We are happy to know that he helped you tremendously. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

August 10, 2024

Trevor was spectacular with understanding what I was looking for, finding the cars that fit those needs and getting everything nailed down faster than I’ve ever had with purchasing a car. Great experien More

by Bcaudill281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We are grateful for you leaving Trevor this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Trevor could provide you with 5-star service. We are pleased to know that he was spectacular with understanding what you were looking for. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

August 03, 2024

Terry did an amazing job helping my mom and myself in getting her car. He was with us the entire step of the way, from the moment that we arrived on the lot until closing of the sale. More

by laderen_wyatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Laderen, Thank you for leaving Terry this positive review! We are so appreciative of the opportunity to work with you and your mom and we are glad that Terry could provide you with A+ service. We are happy to know that he did an amazing job. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

July 22, 2024

Don't waste your time with countless appts and bad service. Drive to Cleveland TN Crow. Ram service for repairs less time and they actual know what they are doing More

by Mkmount0801
Recommend Dealer
No
Employees Worked With
We worked with multiple employees and service Mgr all failed to address our issues and no respect for our time or investment of our vehicle
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Jul 24, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

TO: Mkmount0801 Thank you for your review. I am unable to locate you in our system based on the name you used to post this review so I will not be able to address any issues you experienced. Please phone me at your convenience so that we can discuss the issues you experienced. Sincerely, Ken Nichols General Manager

July 22, 2024

Ryan is the man! He always takes great care of me and I couldn’t dream of taking my car anywhere else but Crown. More

by gabeisclockedin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON FLOYD
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER LAWRENCE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lawrence
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Jul 22, 2024 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Gabe, Providing quality and efficient service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Ryan's efforts could meet your satisfaction! We are thrilled to know that he is the man and always takes great care of you. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

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