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Crown Chrysler Dodge Jeep Ram

McDonald, TN

4.7
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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3571 Village N. Blvd. SW.

McDonald, TN

37353

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Showing 1,227 reviews

November 14, 2018

Customer Service with Scott Scott has been amazing! Very helpful and friendly. Has worked with us to get us the vehicle we wanted. We had to wait on some paperwork and he was ver More

by MD0909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kephart, Steve Lilly
November 13, 2018

Great dealership Adam and Brian worked very hard on my deal. Adam showed me my truck in the RAIN. I'm not an easy person and they were very patient. More

by Sonny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Winder, Adam Reavis
Nov 14, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

November 12, 2018

AdamReavis was very helpful and patient to answer all questi Adam reavis is the person to get you on the road. He did a fantastic job! If you want a great salesman ask for him! More

by KDursina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mcarthur, Danielle Gant, Adam Reavis
Nov 29, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for the positive feedback! We are overjoyed that Adam could be of such great assistance to you during your recent buying experience! We hope you enjoy your new vehicle, and we hope to see you again when you are ready for your first service.

November 10, 2018

It was great! We had a great experience at Crown. We had been looking for a Jeep Grand Cherokee and they had exactly what we wanted at a price far below other deale More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Reavis
Nov 12, 2018 -

Crown Chrysler Dodge Jeep Ram responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

November 01, 2018

Excellence!! Chase Christian was a very good helper. We test drove 2 cars and the Malibu was my absolute favorite plus it’s fully loaded chase help me choose the r More

by Dee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Nov 06, 2018 -

Crown Chrysler Dodge Jeep Ram responded

We would like to thank you for letting us know how we are doing. Here at Crown, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Chase was able to assist you in finding a vehicle that was right for you.

October 31, 2018

New truck They were very good and prompt I didn’t have to much time so they made everything fast and easy I would definitely recommend friends of mine to this d More

by Danemillsexcavating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Reavis
October 31, 2018

Adam Reives We were very pleased with Adam he did a excellent job helping us find a car. And Brian did what he told us he would do.two very nice men.would reco More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Neal, Mike Mcarthur, Adam Reavis
October 31, 2018

I’m so happy with my car Brandon Carlton did an amazing job to help me get my dream car!! I’m love with it! They worked till I got approved! Thank you all at Crown Cars!! More

by Brittni0703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Brandon Carlton
Nov 01, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Hi Brittni, Congratulations on your new vehicle! We are thrilled that Brandon was able to get you into your dream car, and it means so much to us to hear of your satisfaction! We thank you for the opportunity to assist you in this special purchase, and we are so excited for you to enjoy your new ride!

October 31, 2018

Amazing Service Neisha and Chase tag teamed to help us get in a great truck. They went over the top to help us and help keep our kids happy during the process. She More

by 6Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Neisha Taveras-Garcia, Chase Christian
Nov 01, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Congratulations on your new truck! We're so glad that Neisha and Chase collaborated to provide you with a vehicle you love and an overall awesome experience! It's a pleasure to hear that you and your family were so happy with your visit, and we hope to see you again when you are ready for your first service.

October 30, 2018

Great experience I am one proud customer. I recently purchased a brand new 2018 Ram 1500. I was helped by Steven Lilly who was amazing and helped me get into the truc More

by Travis321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lilly
Oct 31, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram 1500. We realize you have several choices when buying a car and thank you for choosing us. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience.

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