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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
December 20, 2018
Pleased with the communication My husband usually does most of the mechanical work on our vehicles, but this time we were dealing with a wobbly brake pedal. We decided to take the My husband usually does most of the mechanical work on our vehicles, but this time we were dealing with a wobbly brake pedal. We decided to take the truck in and have the dealership repair it. Tate was true to his word: He called us before proceeding with repairs and told us what was needed and how much it would cost. Additionally, he did not push for extra repairs or added service. In the end, we had them repair the brake pedal unit, and also had them do a complete tune-up. The service was fast, and we were informed with regular text messages. If we had questions, we had response texts within a few minutes. We were extremely happy with the repairs and also with the manner in which we were treated. More
by BigTruckLovingirl
Employees Worked With
Danielle Gant, Tate Smith
December 18, 2018
Always a good experience! I bring my wife's vehicle to Crown Chrysler Dodge Jeep Ram in Cleveland for any work done on it because of the friendliness and honesty that's always I bring my wife's vehicle to Crown Chrysler Dodge Jeep Ram in Cleveland for any work done on it because of the friendliness and honesty that's always shown to me! This was my first time working with Tate Smith, and I imagine he'll be my go-to guy for any future visits. I had a clear idea of what I wanted to be done to the vehicle, as well as having a few other things looked at. Tate made sure everything that I listed was taken care of during the visit. If you need anything, go see Tate! More
by Wesley Sanders
Employees Worked With
Tate Smith
December 15, 2018
Check engine light I dropped my vehicle off on a Friday with the check engine light on. Even though the service department was slammed they were able to get my truck dia I dropped my vehicle off on a Friday with the check engine light on. Even though the service department was slammed they were able to get my truck diagnosed and back to me the next day. I always have had good luck here with the service department. More
by Jason
Employees Worked With
Tate Smith
December 14, 2018
GREAT EXPERIENCE Adam Reavis helped me out very much and he even,showed me how to use all of the electronics! Great experience! Ask for Adam! He is awesome! Adam Reavis helped me out very much and he even,showed me how to use all of the electronics! Great experience! Ask for Adam! He is awesome! More
by RHogan
Employees Worked With
Mike Mcarthur, Danielle Gant, Adam Reavis
December 11, 2018
Very attentative sales rep. Adam was very conscientious, but did have limited knowledge on the vehicle I was interested in. He was great about checking with others to try and get Adam was very conscientious, but did have limited knowledge on the vehicle I was interested in. He was great about checking with others to try and get answers to our questions. More
by rollingstock
Employees Worked With
Mike Mcarthur, Adam Reavis
December 11, 2018
Great service Great fast service employees were friendly and knowledgeable they were able to answer all of my questions I would recommend this service department to Great fast service employees were friendly and knowledgeable they were able to answer all of my questions I would recommend this service department to anyone More
by Bud
Employees Worked With
Tate Smith
December 11, 2018
Took me from a bad situation to a good situation Friendly staff helped get me into a much need truck after a deal gone wrong at another dealership. Went above and beyond to get me into the truck I wa Friendly staff helped get me into a much need truck after a deal gone wrong at another dealership. Went above and beyond to get me into the truck I wanted as fast as possible. Comfortable waiting area. Financing arranged at dealership. Great military discount. Ask for Steve! More
by Jcf123
December 04, 2018
Simple and easy by Patricia Neal Been using this dealership for 9 plus years. Patricia the Service Rep is great. Honest advice is her trademark. Thanks Crown for keeping reliable peop Been using this dealership for 9 plus years. Patricia the Service Rep is great. Honest advice is her trademark. Thanks Crown for keeping reliable people. Relationship with customer is paramount. More
by thenderson
November 15, 2018
Dustin Winder is Awesome! Love love love this place! Dustin Winder is definitely the man to see! He worked with me to make sure I got the car that I absolutely love! He also ha Love love love this place! Dustin Winder is definitely the man to see! He worked with me to make sure I got the car that I absolutely love! He also had It completely detailed while I was signing paperwork. Super friendly staff that will work with you as much as possible! This will be the only place I will buy my cars in the future. With extended warranty and their awesome financing department, I would highly recommend coming here! If you’re in the market for a new car, go see Dustin! He will take great care of you!! More
by ErikkaMarie96
Employees Worked With
Dustin Winder
November 14, 2018
Best buying experience ever! All of the staff were absolutely fantastic. Brandon was great and answered all my questions. They work hard to get you in your vehicle choice. All of the staff were absolutely fantastic. Brandon was great and answered all my questions. They work hard to get you in your vehicle choice. More
by Tracy Cash
Employees Worked With
Brandon Carlton
