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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
January 29, 2019
Great buying experience!!! We had a great buying experience. I knew what I wanted and they helped me get approved. They definitely made us feel welcome. I’d definitely recommend We had a great buying experience. I knew what I wanted and they helped me get approved. They definitely made us feel welcome. I’d definitely recommend them. More
by Wes1230_6
January 26, 2019
Buy car Great experience with purchase of vehicle! Adam was very helpful. Wasn’t a long process got what needed to be done done and had me on my way. Great experience with purchase of vehicle! Adam was very helpful. Wasn’t a long process got what needed to be done done and had me on my way. More
by Wincar
Employees Worked With
Adam Reavis
January 25, 2019
Perfect experience Had an amazing experience with Charles, Jamye, Brian and the rest of the group at Crown Cleveland. Met and exceeded my expectations in every area. Had an amazing experience with Charles, Jamye, Brian and the rest of the group at Crown Cleveland. Met and exceeded my expectations in every area. More
by Jmstew16
Employees Worked With
Other Employees :
Mike Mcarthur, Lance Dowdy, Charles Mullins
January 24, 2019
Best Saleman in south Thank you Charles for your professionalism and patience as we searched for the right car for Andrew. The dealership was great to deal with bottom to Thank you Charles for your professionalism and patience as we searched for the right car for Andrew. The dealership was great to deal with bottom to top, willing to work the deal for everybody’s good!!! More
by Sterling
January 21, 2019
Customer service Steve went above and beyond expectations of help us in the situation I was in and got it fixed without question. Come talk to this guy for any needs y Steve went above and beyond expectations of help us in the situation I was in and got it fixed without question. Come talk to this guy for any needs you have More
by Kevinharper
Employees Worked With
Mike Mcarthur, Steve Lilly
January 21, 2019
I had a really good experience Everyone involved with my purchase really appeared to want my business and did what they could to make my purchase happen. I was not treated like a nu Everyone involved with my purchase really appeared to want my business and did what they could to make my purchase happen. I was not treated like a number for their sales number but as a friend. More
by Daddycop2
January 21, 2019
Straight forward an to the point I went to several dealerships before I stopped at Crown.Glad I stopped.Salesman Charles Mullins was great to work with very straight forward.I will bu I went to several dealerships before I stopped at Crown.Glad I stopped.Salesman Charles Mullins was great to work with very straight forward.I will buy from them again. More
by Mike123
January 11, 2019
Great experience This was our first time buying from a dealership, and it was a great experience. Steven Lilly helped us out wonderfully. Amazing customer service. I w This was our first time buying from a dealership, and it was a great experience. Steven Lilly helped us out wonderfully. Amazing customer service. I would buy from them again. More
by Legsder
Employees Worked With
Mike Mcarthur, Steve Lilly, Tate Smith
January 09, 2019
Excellent customer service! Super experience with this dealership, for the second time. Charles Mullins was our salesman and was great to work with. Everyone involved was very kn Super experience with this dealership, for the second time. Charles Mullins was our salesman and was great to work with. Everyone involved was very knowledgeable, helpful and accommodating. We will definitely be using them again in the future and recommend others to do the same! More
by anhunt
January 08, 2019
Awesome!! Charles Mullins is a great guy go buy a car from him!!! Great guy and great service. Awesome overal experience! Wouldn’t buy a car from anyone else! Charles Mullins is a great guy go buy a car from him!!! Great guy and great service. Awesome overal experience! Wouldn’t buy a car from anyone else! More
by Diesel654!
Employees Worked With
