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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
February 10, 2019
Looking for new vehicle Went into dealership looking for a used truck.was greeted by a salesman by the name of Steven lily that showed me around at the used ram trucks was ve Went into dealership looking for a used truck.was greeted by a salesman by the name of Steven lily that showed me around at the used ram trucks was very good salesman and was not overbearing or pushy we proceeded to look at used trucks and after we looked at used vehicles I found a new ram truck that I was interested in so we took another test drive I I knew When I sit in truck I wanted the big horn edition four wheel drive four door that was loaded.we came back to dealership and they started figuring numbers got me in a new truck that was loaded inside my payment window that I wanted. I would like to think all the people at the dealer including Steven lily, jayme Harris, Brian Cruz and mike mcarthur for making my new truck purchase easy and working with me to get what I wanted I am very happy with the service at crown Chrysler Dodge Jeep Ram in Cleveland tn More
by Jason
February 06, 2019
Awesome Great Service. Very simple very friendly made the process so easy no stress. Love the people and the car is amazing. I recommend highly going here to purchase your n Very simple very friendly made the process so easy no stress. Love the people and the car is amazing. I recommend highly going here to purchase your next car, truck, car, jeep! More
by Hr4dan196875
February 05, 2019
A very refreshing experience with a dealership. My salesman was Charles Mullins and he was very helpful. After all, he did sell me a new truck. I also had dealings with Jayme Harris, Brian Cruz, Mik My salesman was Charles Mullins and he was very helpful. After all, he did sell me a new truck. I also had dealings with Jayme Harris, Brian Cruz, Mike McArthur, Tate in service and last but not least Neisha in sales. The management and owner of Crown Dodge, Ram, Jeep needs to consider themselves EXTREMELY fortunate to have this team!!! More
by Herb
Employees Worked With
Other Employees :
Mike Mcarthur, Neisha Taveras-Garcia, Tate Smith, Charles Mullins
February 04, 2019
Great experience at Crown. We had a great experience at Crown. The staff went way out of their way to make sure I, as a buyer was taken care of. We had a great experience at Crown. The staff went way out of their way to make sure I, as a buyer was taken care of. More
by D Fischer
February 04, 2019
Buying a jeep renegade Thanks to Mike Kost,Bryan Cruz,Jayme Harris and Mike McArthur for a pleasurable buying experience.I recommend this dealership and will buy here again. Thanks to Mike Kost,Bryan Cruz,Jayme Harris and Mike McArthur for a pleasurable buying experience.I recommend this dealership and will buy here again. More
by Phill
January 31, 2019
Service After highway incident the car showed a check engine light on the dash. Brought to the dealership and problem was diagnosed quickly. We left the vehic After highway incident the car showed a check engine light on the dash. Brought to the dealership and problem was diagnosed quickly. We left the vehicle and the service was completed as promised the next morning. More
by Fred
Employees Worked With
Tate Smith
January 31, 2019
Great experience working with Mike Kost I test drove the Ram 1500 limited with Mike he was so helpful and friendly and knowledgeable. Shopping at Crown made me feel like I was back in St. Pe I test drove the Ram 1500 limited with Mike he was so helpful and friendly and knowledgeable. Shopping at Crown made me feel like I was back in St. Petersburg Fl. . When I ready to do a deal I will come back to Crown 1st to negotiate price. More
by BMartin
Employees Worked With
January 31, 2019
Very helpful! I wandered into the location not knowing what I wanted, boy was I surprised when "Toot" came to help me. From the respect, to the helpfulness he's an I wandered into the location not knowing what I wanted, boy was I surprised when "Toot" came to help me. From the respect, to the helpfulness he's an all around great salesman. I couldn't recommend anyone better. I haven't bought yet. But when I do, it'll be through him! Outstanding work! More
by Asallen22
Employees Worked With
January 30, 2019
Excellent service They done an excellent job pushing numbers to get the payment in my range and the salesman we very nice and informative about the Jeep They done an excellent job pushing numbers to get the payment in my range and the salesman we very nice and informative about the Jeep More
by Willium86
Employees Worked With
Charles Mullins
January 29, 2019
Easy to deal with Excellent service showed up and Charles came running out the door and helped us immediately. Great service easy financing. Will reccomend to friends a Excellent service showed up and Charles came running out the door and helped us immediately. Great service easy financing. Will reccomend to friends and family More
by Bambam33
Employees Worked With
Charles Mullins
