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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
March 09, 2019
Long history of buying vehicles from Jamie Harris , always g Awesome people here , really took care of me and our needs for vehicles for my business. Jamie and Charles super guys and really helped me with financ Awesome people here , really took care of me and our needs for vehicles for my business. Jamie and Charles super guys and really helped me with financing . Sincerely Gene Bishop More
by Fireman
March 08, 2019
Top notch Overall buying experience was completely great, they did everything possible to appease my picky nature. Friendly and courteous atmosphere, would def Overall buying experience was completely great, they did everything possible to appease my picky nature. Friendly and courteous atmosphere, would definitely buy from them again. More
by Chadbare
March 08, 2019
Awesome service! I gave my rating of 5 stars because any time I have had a question or something happens to my vehicle they are always happy to help! I mainly deal wit I gave my rating of 5 stars because any time I have had a question or something happens to my vehicle they are always happy to help! I mainly deal with Danielle and she is always the happiest person. She will put a smile on anyone's face! More
by Presley'sRam
Employees Worked With
Danielle Gant
March 07, 2019
Great Service Dept I just took my 2008 Dodge Grand Caravan in for an oil change and a mini checkup. Was greeted by Lisa Grant as I usually am. She is always very helpful I just took my 2008 Dodge Grand Caravan in for an oil change and a mini checkup. Was greeted by Lisa Grant as I usually am. She is always very helpful to me because I have a little trouble walking. She makes life easier for me and who doesn’t appreciate that! They give me a heads up on anything they see that might need a little help. Thank you, Lisa. Belvia More
by GrannysVan
Employees Worked With
Danielle Gant
March 05, 2019
The best experience for service!! If you have any issues with Chrysler, Jeep, Dodge, Ram vehicle dont hesitate to stop in and get your vehicle checked out. I was in and out in no time If you have any issues with Chrysler, Jeep, Dodge, Ram vehicle dont hesitate to stop in and get your vehicle checked out. I was in and out in no time and warranty covered everything! Service with a smile!!! More
by AndyC
Employees Worked With
Patricia Neal, Danielle Gant, Tate Smith
March 03, 2019
Outstanding service Just want to say thank you to Mr Steve for his outstanding service and being able to work quickly to get me what I wanted. At no time was he pushy or Just want to say thank you to Mr Steve for his outstanding service and being able to work quickly to get me what I wanted. At no time was he pushy or disrespectful. Always upfront and very comfortable dealing with him More
by Kdm315
Employees Worked With
Steve Lilly
March 02, 2019
Excelent service I really appreciate all the options i received, ive been looking to buy a journey for a long time i cant believe it was so fast and simple. I really appreciate all the options i received, ive been looking to buy a journey for a long time i cant believe it was so fast and simple. More
by Cŕíşťian
Employees Worked With
Mike Mcarthur, Charles Mullins
March 01, 2019
Service on our SUV Thanks to Tate Smith and Danielle for their excellent customer service. The service was great and very prompt, Also thank you Charles Mullins for yo Thanks to Tate Smith and Danielle for their excellent customer service. The service was great and very prompt, Also thank you Charles Mullins for your help in directing us to the service department at Crown of Cleveland, Tennessee. Carol Shelby More
by Carol
Employees Worked With
Danielle Gant, Tate Smith, Charles Mullins
February 27, 2019
Best buying experience I have 3 points that made my purchase 5 stars. 1, my salesman was honest, didnt hassle me, worked to get all my questions answered, was very friendly I have 3 points that made my purchase 5 stars. 1, my salesman was honest, didnt hassle me, worked to get all my questions answered, was very friendly and kind. 2, the process was quick to get me in my lovely new ride. 3, im in love with my choice and at the right price! More
by Poohpooh40
February 26, 2019
Best experience EVER! We showed up at 6 pm on a Tuesday with three toddlers and in desperate need of the perfect car and a patient salesman! Charles Mullins was an absolute We showed up at 6 pm on a Tuesday with three toddlers and in desperate need of the perfect car and a patient salesman! Charles Mullins was an absolute Godsend! Not only did he get me in my dream car but he was so kind and patient with our kiddos and made the entire experience so much less stressful! Our finance guy was so helpful and thorough and played with the kids!! I will never go anywhere else! Thank you Crown for helping us in the best way with a huge life changing investment ! More
by Desstancil1995
Employees Worked With
Mike Mcarthur, Charles Mullins
