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Crown Chrysler Dodge Jeep Ram

McDonald, TN

4.7
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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3571 Village N. Blvd. SW.

McDonald, TN

37353

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Showing 1,227 reviews

April 16, 2019

Undecided After doing our research online, we were undecided about which vehicle we wanted to purchase. We went to Crown due to their larger selection online. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Charles Mullins
Apr 17, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review Mark. We are so glad that we had the chance to work with you, and that your overall experience with Charles was smooth and pressure-free. Please let us know if there is anything more that he or the team could do for you in the future. We couldn't be happier to help!

April 13, 2019

Always the Best Deal in Town Our 10th vehicle purchase since 1992. Charles Mullins, Brian Cruz and Jayme Harris worked with us to make another incredible deal. Our current car was More

by Miss Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Mullins
Apr 16, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Hi Becky, We are so glad that you and your husband decided to work with us again, and we are thrilled that we could provide you with the deal you were looking for. We are so glad that our team could put you at ease and get you into a new and reliable vehicle, and you are so correct in saying that we are very appreciative of each of our repeat customers! Your satisfaction is so important to us as well, and we hope to continue serving you and your automotive needs in the future.

April 10, 2019

Oil change great service I spoke with Tate and he wrote me up. Good guy, great service. Would highly recommend to friends and family. Definitely coming here in the future. More

by Chimera__Gaming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Gant, Tate Smith
Apr 16, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your recommendation! We are happy to hear that Tate took good care of you throughout your recent visit. We look forward to working with you again when the time comes for your next service!

April 09, 2019

Awesome The staff was absolutely amazing! They went above and beyond to make my purchase a success. I would highly recommend this dealership to anyone lookin More

by 1koolmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Charles Mullins
Apr 10, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind recommendation! Your satisfaction is our priority, and we are thrilled that our team could provide you with a successful and enjoyable buying experience! We hope you enjoy your new car, and we thank you for working with us at Crown Cleveland!

April 09, 2019

Great service Mike Kost was very friendly and helpful. We told him what we were looking for and he showed us what they had which was exactly what we wanted. Becau More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Winder
April 06, 2019

Excellent The dealership was super friendly, professional and efficient. Charles was a great sale rep, he was courteous, knowledgeable and listened to what I w More

by MBRUCE37323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Mullins
Apr 08, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent feedback! We are pleased to hear that Charles was so accommodating and informative, and that he was ultimately able to make things happen for you. Please let us know if there is anything more that he or our team may help you with in the future!

April 05, 2019

Great! Great experience with them. Never felt pressured instead showed me other cars to review. When it came to the price , they worked with me to make the More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thristian "Toot" Swallows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur
Apr 08, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Congratulations on your new car! We are thrilled that our team could accommodate your needs and provide you with the perfect vehicle and deal. We hope you enjoy your new ride, and we hope to see you again when the time comes for your first service!

April 04, 2019

Very friendly, helpful and patient Everyone was very friendly and helpful. They took the time to explain vehicle options and pricing. There was high pressure sales pitch. They wanted m More

by Ken C
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Steve Lilly, Tate Smith
Apr 08, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Hi Ken, We are delighted to hear that our team was so thorough in finding you a vehicle and deal that you were fully comfortable with. Your satisfaction is our priority, and we hope you enjoy your new Jeep Wrangler! Thank you so much for your 5-star review!

April 02, 2019

Wonderful experience I was Looking for a Jeep. They did not have what I wanted but quickly found what I was looking for. Very happy with my experience . More

by Bryan Morrow
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Mullins
Apr 03, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Hi Bryan, Congratulations on your new Jeep! We are so glad that we were able to get you into the vehicle you had in mind! We appreciate the opportunity to do business with you, and we are pleased that we could provide you with a positive overall experience. We hope to serve you again in the future!

April 02, 2019

Very helpful Every one at the dealership was very friendly and helpful. It was pretty comforting to know I was in good hands, purchasing my first car. More

by Acegirl6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Danielle Gant
Apr 03, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Congratulations on your first car! We are honored to have been able to assist you with this special purchase, and we are happy to hear that our team took good care of you throughout your visit. Please let us know if there is anything more we may help you with in the future!

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