Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,227 reviews
May 22, 2019
Extending my warranty Patricia Neal was very knowledgeable about the services I needed. I trust her to make sure that i have the best coverage they offer! The only way it c Patricia Neal was very knowledgeable about the services I needed. I trust her to make sure that i have the best coverage they offer! The only way it could have been better is if it was free lol More
by Tire Queen
Employees Worked With
Patricia Neal, Tate Smith
May 22, 2019
Thank You! Thank you, Charles Mullins, for making my granddaughter's first major car purchase such a pleasant and positive experience! She is very excited and p Thank you, Charles Mullins, for making my granddaughter's first major car purchase such a pleasant and positive experience! She is very excited and proud. Again, thank you! More
by Scion
Employees Worked With
Charles Mullins
May 19, 2019
A great purchase experience! What a great purchase experience with Toot, Charles, Jayme, and Mike! They took the time and gave me a great deal with a purchase of a new Jeep Grand What a great purchase experience with Toot, Charles, Jayme, and Mike! They took the time and gave me a great deal with a purchase of a new Jeep Grand Cherokee. They treated me like family and I was comfortable with the entire process. And Toot is a walking encyclopedia with his knowledge of Jeep products. If you purchase your Chrysler, Jeep, Dodge, or Ram anywhere else, you will be making a big mistake! More
by benburke
Employees Worked With
Other Employees :
Mike Mcarthur, Charles Mullins
May 18, 2019
FANTASTIC!!! Service was excellent from these guys, Jayme, Toot, and Mike were fantastic to deal with and gave me excellent service. I will definitely be using the Service was excellent from these guys, Jayme, Toot, and Mike were fantastic to deal with and gave me excellent service. I will definitely be using these guys in the future and would highly recommend using them to anyone I know. More
by RTR180
May 18, 2019
Great Sales was not pushy and showed us other options but did not push anything. Went to get a new car and ended up with a used one that was like new Sales was not pushy and showed us other options but did not push anything. Went to get a new car and ended up with a used one that was like new More
by Wrong way rose 525
Employees Worked With
Adam Reavis
May 16, 2019
No hassle purchase These guys were amazing! They were able to take care of all of my requests, get the vehicle I wanted with no trouble. There was no pressure whatsoeve These guys were amazing! They were able to take care of all of my requests, get the vehicle I wanted with no trouble. There was no pressure whatsoever. Great experience More
by RobinQ
Employees Worked With
Other Employees :
Mike Mcarthur, Steve Lilly
May 15, 2019
Great service! Very helpful, friendly service! They found us the perfect van for our family! We highly recommend! Thanks so much, Crown Chrysler Dodge Jeep Ram of Cl Very helpful, friendly service! They found us the perfect van for our family! We highly recommend! Thanks so much, Crown Chrysler Dodge Jeep Ram of Cleveland! More
by Carrie123
May 15, 2019
Honest and Friendly We came in to get a cheaper vehicle and hopefully a lower payment. While we didnt get a lower payment, we did drive away in a new Renegade. Its a dece We came in to get a cheaper vehicle and hopefully a lower payment. While we didnt get a lower payment, we did drive away in a new Renegade. Its a decent upgrade compared to the SUV we had. They were patient with our crazy kids and even tried entertaining them for a little bit while we signed papers. They went above and beyond our expectations. We tried other dealerships to get them to take our trade in, but since we had negative equity they wouldnt even help us. This dealership did everything to get us out of the negative and in a new vehicle. More
by NewbyFam
May 14, 2019
Family Friendly They went above and beyond to make sure we got the van we wanted. They were great with our young children and didn't mind making everyone as comfortab They went above and beyond to make sure we got the van we wanted. They were great with our young children and didn't mind making everyone as comfortable as possible during the process. Sales ran a little long, but our situation could've impacted that as well. Pricing was fair, no problems there, and they help you find one in your budget. Overall, great service and we will go to them again when we're ready to upgrade our other vehicle! More
by S&S+3
May 09, 2019
Excellent Fast and professional...Would definitely go back everyone was very friendly, gave a sense oh home at a dealership which is a nice change of pace Fast and professional...Would definitely go back everyone was very friendly, gave a sense oh home at a dealership which is a nice change of pace More
by Yeggs
Employees Worked With
