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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
July 29, 2019
Great place to trade Charles Mullins was wonderful to work with will remember him in the. Future everyone involved were fantastic and definitely will do business again wit Charles Mullins was wonderful to work with will remember him in the. Future everyone involved were fantastic and definitely will do business again with them More
by Rickey123
Employees Worked With
Mike Mcarthur, Charles Mullins
July 28, 2019
Great Experience We were greeted by "toot". We told him what we were interested in . He walked across the street and brought the truck to us. After the test drive the We were greeted by "toot". We told him what we were interested in . He walked across the street and brought the truck to us. After the test drive the paperwork went very smoothly. The used car manager brian is very helpful and tries his best to earn your business. The finance manager dustin was very informative in his presentation offering various warranties and explaining the financing. Everyone was very friendly offering refreshments and conversation to make us more comfortable. Over all it was a very pleasant experience. Thank you More
by Jason
Employees Worked With
Other Employees :
Dustin Winder, Charles Mullins
July 27, 2019
awesome Friendly staff. Very helpful. Want to thank Charles Mullins for a great experience. Super friendly and honest. Me and my wife would highly recommend t Friendly staff. Very helpful. Want to thank Charles Mullins for a great experience. Super friendly and honest. Me and my wife would highly recommend this dealership to anyone in the north georgia area. Well worth the trip More
by michaeltburleigh
Employees Worked With
Dustin Winder, Charles Mullins
July 26, 2019
Awesome Experience Tammy Holt was great to work with. She went above and beyond making our purchase smooth and quick. Would purchase from there again. Thanks Tammy! J Tammy Holt was great to work with. She went above and beyond making our purchase smooth and quick. Would purchase from there again. Thanks Tammy! Jason Powell More
by Jason Powell
July 25, 2019
Quality Service as always Crown of Cleveland service center is the only service center that has worked on my 2014 Charger since it was new. Lisa Gant was my service adviser fo Crown of Cleveland service center is the only service center that has worked on my 2014 Charger since it was new. Lisa Gant was my service adviser for my recent visit. I stopped by first to learn more about 3 open recalls for my car. Lisa was very knowledgeable and was immediately able to answer my questions and describe what each recall required. I made an appointment for the service and everything went perfectly. The only issue I had was their text messaging system was not working properly so I did not get the message that the service was complete. I have used many dealer service centers over the years with other vehicles and this is the first one that has never disappointed me. Keep up the good work Crown of Cleveland !!! More
by JAW2019
Employees Worked With
Lisa Gant
July 25, 2019
Chrysler 300 Limited Thristian "Toot" Swallows is the best!!!!! Best experience by far that I have EVER had at a dealership. The process was seamless. Toot never pressured Thristian "Toot" Swallows is the best!!!!! Best experience by far that I have EVER had at a dealership. The process was seamless. Toot never pressured me, and we even took our time with the test drive. Special thanks also to Brian Cruz and Jayme Harris. U guys rock! More
by MMiller
July 23, 2019
Excellent service Luke Harrrison had us in the truck we wanted right away. All the staff here were very helpful and friendly. I will return here when it’s time to buy a Luke Harrrison had us in the truck we wanted right away. All the staff here were very helpful and friendly. I will return here when it’s time to buy again. More
by WMassengale
Employees Worked With
Luke Harrison, Jordan Craig
July 21, 2019
Ease of ownership They made the deal easy. All you had to do was sign your name on the paperwork and they did the rest. Explained every move and made it easy. You were They made the deal easy. All you had to do was sign your name on the paperwork and they did the rest. Explained every move and made it easy. You were out the door with your vehicle in no time. More
by conductorman
July 20, 2019
Experience Helped out with insurance getting that all set up and helped out with the payments for the vehicle. Did a great job, help and set everything up. Helped out with insurance getting that all set up and helped out with the payments for the vehicle. Did a great job, help and set everything up. More
by willtip119
July 18, 2019
Bought used Ford truck Charles Mullens was the most helpful and honest car sales associate I have ever purchased a vehicle from. I would definitely recommend him and the de Charles Mullens was the most helpful and honest car sales associate I have ever purchased a vehicle from. I would definitely recommend him and the dealership to anyone in the market for a vehicle. More
by annjohn2
Employees Worked With
Mike Mcarthur, Charles Mullins
