Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,227 reviews
September 27, 2019
Mike's Service Review This being my first visit to Crown Dodge was a great experience. Crystal met me as I pulled up to service. Being disabled I can't walk very far. Cryst This being my first visit to Crown Dodge was a great experience. Crystal met me as I pulled up to service. Being disabled I can't walk very far. Crystal showed me the shortest way to the waiting room. She checked on me numerous times to make sure I had whatever I needed to be comfortable while I waited. You can tell she really cares about her customers. They will be getting my Buisness from here forward. More
by Big Mike
Employees Worked With
Crystal, who's name wasn't listed.
September 24, 2019
Great Everyone was very friendly. It was a quick stress free encounter. They made sure I got the perfect car for myself and my children. Excellent service Everyone was very friendly. It was a quick stress free encounter. They made sure I got the perfect car for myself and my children. Excellent service More
by Ar
Employees Worked With
September 21, 2019
Very Professional Lisa Gant and James Perry were outstanding in helping me with my 2011 Ram. James helped me understand how the Uconnect system on my radio worked and Lisa Gant and James Perry were outstanding in helping me with my 2011 Ram. James helped me understand how the Uconnect system on my radio worked and how to go about getting it properly programmed. Thanks fore great work! More
by David Porter
Employees Worked With
Lisa Gant, James Perry
September 18, 2019
Pleasant I went to multiple dealerships. Crown Of Cleveland was the most helpful and knowledgeable of the vehicle that I was in search of. They worked with M I went to multiple dealerships. Crown Of Cleveland was the most helpful and knowledgeable of the vehicle that I was in search of. They worked with May very diligently and professional to achieve that lowest price. It was just not the price that made me decide to buy my new gladiator Jeep Truck there. It is also the professionalism and the service. Their service department is very knowledgeable and efficient. I’ll look forward and having my jeep gladiator service there for many years. More
by Slick
September 17, 2019
Great Service Great service! They were friendly and great to work with. Would definitely buy another vehicle from them. I usually hate the buying experience but t Great service! They were friendly and great to work with. Would definitely buy another vehicle from them. I usually hate the buying experience but they made it simple and to the point. More
by K
September 07, 2019
Greatest day ever! Planned on looking for a wrangler to replace my husbands and.walked out with a wrangler for him and a grand Cherokee for me !!! Jordan feels like fami Planned on looking for a wrangler to replace my husbands and.walked out with a wrangler for him and a grand Cherokee for me !!! Jordan feels like family ! We will be back ! More
by Jeep
Employees Worked With
Jordan Craig
September 06, 2019
Great car buying experience My sales associate was helpful and knowledgeable about his product. He wasn’t pushy or over bearing. I told him what I wanted and the price I was will My sales associate was helpful and knowledgeable about his product. He wasn’t pushy or over bearing. I told him what I wanted and the price I was willing to pay. He quickly found a vehicle that suited my needs. Overall it was an enjoyable experience. I would recommend their sales team to anyone. More
by Tim
September 05, 2019
Easy deal We have purchased several vehicles in the past, but we have never had a deal go as smooth as this one. Will tell friends , for sure We have purchased several vehicles in the past, but we have never had a deal go as smooth as this one. Will tell friends , for sure More
by Flex
September 04, 2019
Another happy customer! Very happy with my recent experience. They took the time to help us find what we needed! Definitely will be back when we make another purchase. A+A+A Very happy with my recent experience. They took the time to help us find what we needed! Definitely will be back when we make another purchase. A+A+A+ More
by Bennett7390
September 03, 2019
Happy 42nd anniversary! After 42 years of marriage she bought me a new truck Great dealership team to deal with.from start to finish.. Looking for a new vehicle come see t After 42 years of marriage she bought me a new truck Great dealership team to deal with.from start to finish.. Looking for a new vehicle come see this team before you buy. More
by Cdefries
