Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,227 reviews
October 23, 2019
Amazing service Jordan Craig and the employees of Crown did an amazing job getting us into my dream vehicle! A Jeep Wrangler Rubicon! We got there right before they c Jordan Craig and the employees of Crown did an amazing job getting us into my dream vehicle! A Jeep Wrangler Rubicon! We got there right before they closed and didn’t leave till really late when they finished the deal! They earned our business for life! More
by kimmycornell
October 19, 2019
An amazing experience Needed to get a truck quick, and Thristian Swallows found us an amazing truck at a great price. Fast and friendly service and recommend them for the t Needed to get a truck quick, and Thristian Swallows found us an amazing truck at a great price. Fast and friendly service and recommend them for the truck buying experience. More
by Chris
October 19, 2019
Great Buying Experience Jordan was fantastic to work with at Crown in Cleveland. He was very friendly and personable. I would highly recommend him to anyone searching for a g Jordan was fantastic to work with at Crown in Cleveland. He was very friendly and personable. I would highly recommend him to anyone searching for a great buying experience. More
by KCrawford
Employees Worked With
Jordan Craig
October 18, 2019
Great experience The guys at crown were great to work with. I went in not expecting to leave with the Jeep based on previous experiences with out her dealerships. Char The guys at crown were great to work with. I went in not expecting to leave with the Jeep based on previous experiences with out her dealerships. Charles and Brian did everything that they could do to make the deal happen. Again great to work with! More
by Damien
Employees Worked With
Charles Mullins
October 17, 2019
Excellent customer service Charles was great to work with. As well as the rest of the staff. We have never had such a great experience with any other dealership in the past. It Charles was great to work with. As well as the rest of the staff. We have never had such a great experience with any other dealership in the past. It made buying and trading a breeze. More
by Marcus Burger
Employees Worked With
Charles Mullins
October 11, 2019
End of a LONG journey After a pretty lengthy and exhaustive search for our next vehicle. We were blessed to end up dealing with Crown of Cleveland. Charles and Jayme were s After a pretty lengthy and exhaustive search for our next vehicle. We were blessed to end up dealing with Crown of Cleveland. Charles and Jayme were simply great. More
by Harris family
October 01, 2019
Mike Kost, thank you for your help and focus on our needs! Please keep your down home approach. We appreciate you! Thank you Jayme for working with our deal! Ed & Donna Strini needs! Please keep your down home approach. We appreciate you! Thank you Jayme for working with our deal! Ed & Donna Strini More
by Ed & Donna
September 29, 2019
Wonderful, hassle free experience. I was shopping for a new truck and stopped in Crown Chrysler of Cleveland. The sales representative greeted me with a friendly welcome. He was very I was shopping for a new truck and stopped in Crown Chrysler of Cleveland. The sales representative greeted me with a friendly welcome. He was very helpful and informative on the truck inventory. He patiently showed me numerous trucks on the lot until I found the perfect truck which met all my needs. From start to finish the experience was hassle free. I would highly recommend anyone looking to purchase a new vehicle to visit Crown Chrysler Cleveland and see Charles Mullins. This was a wonderful, hassle free buying experience. More
by Tommy Gamble
September 29, 2019
Great 2nd experience This is the 2nd vehicle we have purchased from Crown Cleveland. Great people to work with, very knowledgeable and not pushy at all. Highly recommend This is the 2nd vehicle we have purchased from Crown Cleveland. Great people to work with, very knowledgeable and not pushy at all. Highly recommend Toot and the whole staff. More
by JeffG
September 28, 2019
Luke Harrison Great Experience My experience with Crown Chrysler, Dodge, Jeep , RAM started great with excellent service from Luke Harrison. There was some minor difficulties findin My experience with Crown Chrysler, Dodge, Jeep , RAM started great with excellent service from Luke Harrison. There was some minor difficulties finding the right fit but Luke was with me every step of the way and managed to find the perfect Truck that matched my every need. Thank you sincerely for the personalized service and walking me through frustrating steps. More
by Jim Stailey
Employees Worked With
Luke Harrison
