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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
October 30, 2019
Awesome buying experience Everyone at Crown is amazing. They offer a no-pressure environment and make your car buying experience as smooth as ever. I highly recommend Toot as a Everyone at Crown is amazing. They offer a no-pressure environment and make your car buying experience as smooth as ever. I highly recommend Toot as a salesperson because he is extremely knowledgeable about his product and a very likable person. More
by MEL
October 30, 2019
Great Experience!! Just bought our daughter her dream car and it was a great experience. The customer service was excellent and I would highly recommend them! Thanks fo Just bought our daughter her dream car and it was a great experience. The customer service was excellent and I would highly recommend them! Thanks for all your help! More
by J Walker
Employees Worked With
October 30, 2019
Buying made easy Purchased a used car for my teenage son. Great seamless transaction. Everyone was helpful and friendly. Drove away with a happy experience. Will cons Purchased a used car for my teenage son. Great seamless transaction. Everyone was helpful and friendly. Drove away with a happy experience. Will consider purchasing from them again. More
by Andrea
October 25, 2019
Awesome Jeep Buying Experience Charles Mullins is a very down to earth salesman and he knows his products. He listened to what I wanted on my Wrangler and found one with those opti Charles Mullins is a very down to earth salesman and he knows his products. He listened to what I wanted on my Wrangler and found one with those options. Also, he walked me through the buying process, which made it very easy for me to purchase my new Jeep. Chancy Deakins is an excellent Finance officer. He explained the financing process step by step and all the options I had for getting an extended warranty. I feel this dealership has one of the best packaged warranty programs in the area. More
by TLH
October 25, 2019
Great Experience I got to work with Charles, and he had excellent customer service and communicated the process very well. He made me feel like he was helping me and m I got to work with Charles, and he had excellent customer service and communicated the process very well. He made me feel like he was helping me and made this such an easy and care free experience. I would highly recommend working with Charles and the Crown dealership team. More
by Stephen
Employees Worked With
Charles Mullins
October 24, 2019
RAVING FAN Mike Kost was very courteous, generous and respectful. I spent most of the day at the dealership and he was AMAZING and made the time a pleasure! Ja Mike Kost was very courteous, generous and respectful. I spent most of the day at the dealership and he was AMAZING and made the time a pleasure! Jayme Harris was very helpful with the whole situation and all problems that occurred. He made us an amazing deal. Chancey Deakins was an absolute pleasure!! Jayme made a great deal for us but to our surprise Chancey got us a more amazing deal on our purchase!! If I had to pick a team for another purchase it would be these 3, all of them had an amazing work ethic and great teamwork!! The entire experience was absolutely wonderful!!! More
by Angie/Dee
Employees Worked With
Other Employees :
Jayme Harris, Chancey Deakins
October 24, 2019
Fantastic People, Service and Deals! Brian, Charles and Dustin were awesome!! From providing the videos, answering my questions, assistance with my trade-in and helping me find the best Brian, Charles and Dustin were awesome!! From providing the videos, answering my questions, assistance with my trade-in and helping me find the best deal on financing, his service and commitment is the best!! More
by AFinney
October 23, 2019
Jeep Rubicon We had excellent service from start to finish when we purchased our daughter a Jeep Rubicon. Our Sales Person was courteous and knowledgeable about th We had excellent service from start to finish when we purchased our daughter a Jeep Rubicon. Our Sales Person was courteous and knowledgeable about the car and made the process easy. More
by Beth Vrenna Kost
October 23, 2019
Great Experience Everyone from top to bottom was great to work with on my purchase... Charles is a great sales representative of Crown... Thanks again for the great at Everyone from top to bottom was great to work with on my purchase... Charles is a great sales representative of Crown... Thanks again for the great attention and service.. More
by Tcollier122418
Employees Worked With
Other Employees :
Lance Dowdy, Charles Mullins
October 23, 2019
Great people We are very, very happy with our purchase. The salesman was knowledgable and everyone was very friendly and helpful and works with your every need. We are very, very happy with our purchase. The salesman was knowledgable and everyone was very friendly and helpful and works with your every need. More
by Bama girl
