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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
November 16, 2019
Don’t buy until you give Crown a try Excellent service...... never had a smoother traction when buying a car. Everyone was aware of their responsibility in the transaction and made every Excellent service...... never had a smoother traction when buying a car. Everyone was aware of their responsibility in the transaction and made everything run very smoothly. Our salesman did a good job and then Brian stepped in and was able to complete the deal. More
by Honest review
November 15, 2019
Great Customer Service!! My sales rep Tristen has been so helpful and patient throughout the buying process. We looked at several trucks and ran numbers on each and he gave us My sales rep Tristen has been so helpful and patient throughout the buying process. We looked at several trucks and ran numbers on each and he gave us the best service and price. Our company bought 3 Ram trucks because of the professional way we were treated. Tristan and Crown has our business from now on. Not to mention the trucks are the best money can buy!!! More
by Koderchuwer
November 12, 2019
Got the vehicle I wanted Charles was great to work with. He answered all my questions and walked me through the process and demonstrated several of the van’s features. I woul Charles was great to work with. He answered all my questions and walked me through the process and demonstrated several of the van’s features. I would highly recommend Charles and the guys at Crown Chrysler. More
by mickeycline
November 06, 2019
Took all day to change oil and filters! Long wait for call backs , employee said under staffed in service department! Recall can’t be permanently solved! call backs , employee said under staffed in service department! Recall can’t be permanently solved! More
by Ron
Employees Worked With
November 06, 2019
Sales Had a great experience with our salesman "Toot". He came in on his off day and brought the Jeep to Chattanooga for us to drive and finalize our decisi Had a great experience with our salesman "Toot". He came in on his off day and brought the Jeep to Chattanooga for us to drive and finalize our decision to purchase. His out going personality made our first experience with this dealership a positive one. We would recommend him! More
by 3bears
Employees Worked With
November 06, 2019
2019 cadilac dustin winder was great to work with, explained everything and was very helpfull, love the car, but was a little disappointed when we got home and put dustin winder was great to work with, explained everything and was very helpfull, love the car, but was a little disappointed when we got home and put the car under the lights, was told it was flawless and no nicks or dents, under the lights it showed 2 dents on the hood, looks like hail maybe, will cost me to get it fixed, it was something the detail person should have brought to everyones attenion. More
by jim
November 05, 2019
Service department wins me over My awesome 2015 Wrangler needed a couple of warranty touch-ups and one was questionable. My service rep advocated on my behalf and was able to make s My awesome 2015 Wrangler needed a couple of warranty touch-ups and one was questionable. My service rep advocated on my behalf and was able to make sure I remained a satisfied customer. Great communication, professional and friendly service, I would absolutely recommend to my friends. More
by Bill Mc
Employees Worked With
Kayla N.
November 04, 2019
Friendly and painless Steve and Dustin were very helpful, Dustin showed me the vehicle and was right to the point. They were straightforward with all the questions I asked, Steve and Dustin were very helpful, Dustin showed me the vehicle and was right to the point. They were straightforward with all the questions I asked, and helped me get what I wanted. More
by Christopher Coles
Employees Worked With
Dustin Winder, Steve Lilly
November 04, 2019
Great buying experience. First rate! Everyone at Crown was pleasant and knowledgeable. Like buying at a hometown dealer. Steve could not have been more helpful with the sale. Thank you! Everyone at Crown was pleasant and knowledgeable. Like buying at a hometown dealer. Steve could not have been more helpful with the sale. Thank you! More
by Ralph&Sheri
Employees Worked With
Steve Lilly
October 31, 2019
Purchase We purchased our first Chrysler. It was a good experience and we were treated great by everyone at the dealership . Thank you for your help We purchased our first Chrysler. It was a good experience and we were treated great by everyone at the dealership . Thank you for your help More
by Jim
