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Crown Chrysler Dodge Jeep Ram

McDonald, TN

4.7
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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3571 Village N. Blvd. SW.

McDonald, TN

37353

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Showing 1,227 reviews

October 09, 2022

Answered all my questions and provided me with an easy transaction. Multiple levels of management checked in with me during the transaction to make sure I was happy. More

by jarhead1341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thristian "Toot" Swallows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Gleason
Oct 10, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to assist you in any way possible. On behalf of the entire team- we wish you the safest of travels until we meet again!

October 09, 2022

I was very impressed by the ease of purchasing my vehicle and everyone was so knowledgeable. More

by ahale0514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thristian "Toot" Swallows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

Oct 10, 2022 -

ahale0514 responded

I also wanted to give a great 5 ⭐️ review to our salesman Bailey Gleason for his hard work to make this deal work for us. Everyone was friendly and answered so many questions that I had.

October 09, 2022

When the part for my van wasn’t available they provided a loaner car for me to use until the part was available. They went above and beyond to help me. More

by M. Skelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Moon
Oct 10, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 07, 2022

Always a pleasure to work with the team at Crown Cleveland! They are very conscientious of their work and willing to help and answer all my questions. More

by nunleyam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Edney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kregg Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Barham
Oct 07, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 06, 2022

Came in for service and got amazing customer service. Jake took well of my vehicle and got it in and out of service fast. I highly recommend the service department and sales department. More

by Aidensharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thristian "Toot" Swallows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chancy Deakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kregg Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Cansler , Greg Yeoman, Katzman Barrett
Oct 06, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that Jake provided you with nothing less. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team.

October 06, 2022

I don't typically like dealing with dealership salesman because of all the crap some like to put you through. But I have to say I would come back to Greg at Crowns in Chattanooga anytime! He was the most p More

by Ldavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thristian "Toot" Swallows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Yeoman
Oct 07, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Greg took great care of you and made your experience with us an all-around success. We are honored by your willingness to refer us to others. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.

October 05, 2022

Nice place, friendly people and top notch cars. Next visit I'm getting a jeep. More

by Gbullseye103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berry Snyder
Oct 05, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience. Please do not hesitate to let us know how we may be of further service to you in the future!

October 05, 2022

Always the best! Best service department I have ever dealt with. Jake Cansler truly takes care of the Customer making sure every need is met and even exceeded. Jak More

by srice11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Cansler
Oct 05, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that Jake consistently provides you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 05, 2022

Professional, cleanliness, knowledgeable, courteous. I've been to this dealership 3 times. Walked away feeling they care about me and the vehicle. More

by bermudez22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Gant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Moon
Oct 06, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 01, 2022

Everyone I had contact with was very professional and helpful. I can't say enough the staff at Crown Chrysler Jeep Ram because they were all great!! They made the buying online process very easy and th More

by laevans99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kregg Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Quimby
Oct 03, 2022 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.

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