Crown Chrysler Dodge Jeep Ram

Even though I did not purchase my new 2013 Dodge Durango at this dealership they have made me feel as if I did by providing excellent vehicle service and warranty repair support. Don Goben has gone above an at this dealership they have made me feel as if I did by providing excellent vehicle service and warranty repair support. Don Goben has gone above and beyond in making me feel a part of their customer family, and that my business is appreciated. More

I was looking for a used vehicle and Matt Hobbs was able to upgrade me to a Lexus and keep my price and payments far below whe I thought they would be for a great car like the Lexus we bought. I feel I reci to upgrade me to a Lexus and keep my price and payments far below whe I thought they would be for a great car like the Lexus we bought. I feel I recived a equitqble fair deal and had a great experiance without any pressure. Matt truly was very proffessional and was sensitive to our timeframes. More

I am very pleased with the team and the service they provide for my 95 Dodge Viper. It is very hard to find good mechanics to work on my viper and John finds the problem quick. Don is always available t provide for my 95 Dodge Viper. It is very hard to find good mechanics to work on my viper and John finds the problem quick. Don is always available to answer my questions and order my parts. He has helped me a great deal. I have been going to this service center for years and plan to continue. I appreciate Don the service manager and John the technician. More

I am a retired law enforcement officer and have bought many cars from many dealerships. If I owned a dealership, I would steal both these employees (Pat and Steve) from you because they know how to treat many cars from many dealerships. If I owned a dealership, I would steal both these employees (Pat and Steve) from you because they know how to treat a customer. I will buy my next vehicle from Crown in Cleveland because of their service and professionalism. KEEP UP THE FANTASTIC SERVICE! More

Pat provides personal service he picks up my Jeep Grand Cherokee at home and delivers the Jeep back to my driveway. It is always a pleasure to work with Pat. He always treats us right and keeps us informe Cherokee at home and delivers the Jeep back to my driveway. It is always a pleasure to work with Pat. He always treats us right and keeps us informed on the status of the Jeep. We have our 2011 Jeep Grand Cherokee and 2012 Dodge Ram serviced by him and his staff and we have recommended his service to all our friends and family. It is a pleasure to have someone that is knowledgeable and trusted to perform service on our vehicles. The vehicles are always as clean or cleaner after being serviced than they were when Pat picked up the vehicle. Excellent Service. More

Crown should be proud to have such wonderful service manager as Don Goben. He has a good attitude and has proven to be most helpful in meeting all my service needs. Don is a good ambassador and a true a manager as Don Goben. He has a good attitude and has proven to be most helpful in meeting all my service needs. Don is a good ambassador and a true asset to the Crown organization. More

Mr. Don Goben showed professionalism in dealing with my grandson's Jeep that had quit running in Cleveland, TN. He assisted with towing information, transportation, and service consultation to get my grand grandson's Jeep that had quit running in Cleveland, TN. He assisted with towing information, transportation, and service consultation to get my grandson quickly back on the road. His efforts were beyond the service and he place himself in the customer needs. Don's experience and skills and he deserves praise for his efforts. Alex Bell/ Scott LeBlanc, God bless you and your family Don. Alex Bell, Retired ATT Service Executive Hendersonville, TN More

Recently, multiple electrical systems failed in my 2011 Dodge Durango and I took it to Crown Dodge for warranty service. I have owned Dodge vehicles since 1986 and have experienced the service departments Dodge Durango and I took it to Crown Dodge for warranty service. I have owned Dodge vehicles since 1986 and have experienced the service departments of six other Dodge dealerships around the country prior to moving here and selecting Crown Dodge. My Service Manager, Don Goben, went above and beyond in serving my needs. He was attentive and courteous in preparing the service ticket, kept me informed at every stage of the repair operation, and was exceptionally customer oriented and creative in supplying alternative transportation when the repair took longer than expected. Don, and Crown Dodge as a company, took complete responsibility for the challenging diagnosis, procurement of multiple parts and completion of complex repairs. The entire operation was done for my service plan's deductible amount, making for an economical and satisfying customer experience -- the best I've ever had. More

Don & Margaret are always very friendly and helpful . They are always make my visit to dealership pleasant when in I come in to get my vehicle serviced. They are great :-). They are always make my visit to dealership pleasant when in I come in to get my vehicle serviced. They are great :-). More

Had trouble with the parts and service department on two trips. Once managment found out about problem, swift action was taken to correct the situation. While I am still upset about the first two visits, I trips. Once managment found out about problem, swift action was taken to correct the situation. While I am still upset about the first two visits, I am more than pleased with the way they handled the problem in the end. Sometimes two wrongs do make a right. More