Crown Chrysler Dodge Jeep Ram
McDonald, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,227 reviews
MY NEW CHRYSLER 200 THE SERVICE THAT THIS YOUNG SALESMAN OFFERS IS SECOND TO NON BRIAN GAY WAS AND STILL IS A VERY GOOD SALESMAN.I CAME IN ON A NEW C200 BUT AFTER CONSIDE THE SERVICE THAT THIS YOUNG SALESMAN OFFERS IS SECOND TO NON BRIAN GAY WAS AND STILL IS A VERY GOOD SALESMAN.I CAME IN ON A NEW C200 BUT AFTER CONSIDERATION IT WAS OUTSIDE OF MY BUDGET THATS WHEN BRIAN SHOWED ME A USED C200 THAT WAS IN MY BUDGET I SAVED MONEY ALSO GOT CAR I WANTED , More
Dodge Ram Big Horn 1500 I love my new truck and was very happy with the deal I received. Carolyn Goode, my sales person, made the whole process an easy transition from my pre I love my new truck and was very happy with the deal I received. Carolyn Goode, my sales person, made the whole process an easy transition from my previous truck and she was knowledgeable, helpful, & courteous. I would definitely deal with this dealership again. A big thanks to everyone involved. More
New Vehicle Purchase Friendly sales staff, no pressure to buy, overall a great experience. Thanks especially to Matt and Josh. I love my new truck and I will reccomend Cro Friendly sales staff, no pressure to buy, overall a great experience. Thanks especially to Matt and Josh. I love my new truck and I will reccomend Crown to everyone. More
Looking for a Jeep My husband and I stopped by Crown of Cleveland on 7/26/14 to look at and price Jeeps. Gary Hawkins greeted us and answered all of our questions. He wa My husband and I stopped by Crown of Cleveland on 7/26/14 to look at and price Jeeps. Gary Hawkins greeted us and answered all of our questions. He was very knowledgeable and friendly, taking his time with us even though it was 10 minutes until closing time and 90 degrees outside. We really appreciated his help and would definitely consider buying from him should we decide to go ahead with a purchase. More
Hugs & Blessings July 19, 2014 My story is no different from anybody's,,, our finances are at rock bottom. So when my daughter's car broke down. We thought to have it towed to Cr My story is no different from anybody's,,, our finances are at rock bottom. So when my daughter's car broke down. We thought to have it towed to Crown Dodge . We were praying it would not cost very much. You know how God is in control. God knew Jeff Milsaps was working there. Jeff is true blessing from God ( I don't usually hug men, I did this time, I am in tears as I type this). Jeff did replace the starter on our car.. I am so grateful. Jeff was extremely professional and friendly, He went above & beyond excellent service. We will and have recommend Crown Dodge dealership for any service. thank you Jeff Milsaps for being a blessing form God. More
Exceptional personal / professional service parts / repair 1. On 07/07/14 I called to RANDALL to order a part for my 2008 Town & Country Chrysler Minivan. He was very courteous and quickly gave information r 1. On 07/07/14 I called to RANDALL to order a part for my 2008 Town & Country Chrysler Minivan. He was very courteous and quickly gave information regarding ordering this part for air auto. 2. On 07/08/14 I visited the Parts Department and paid / ordered this part with express next day service added. 3. On 07/09/14 I visited the Parts Department and paid RANDALL for the part. Then I took the part to repair department and JEFF MILSAPS placed the new part on our vehicle within 30 minutes. JEFF MILSAPS was extremely professional and friendly - expert job well done. Would highly recommend this Dealership for any Auto needs! John Edward Anderson, M.D. More
Excellent Service Trey & Dakota did an excellent job trying to accommodate my request. They went above & beyond to satisfy me. I am DEFINITELY purchasing from theses gu Trey & Dakota did an excellent job trying to accommodate my request. They went above & beyond to satisfy me. I am DEFINITELY purchasing from theses guys in very near future! More
Most fun at a dealership Tyler and Tanner Flowers were very fun to work with while shopping for a Jeep Wrangler. They are very knowledgable about there inventory and new the Tyler and Tanner Flowers were very fun to work with while shopping for a Jeep Wrangler. They are very knowledgable about there inventory and new the options and different types of Jeeps to help me make a decision. Thanks Guys!!!!! More
As good as it gets As a body shop we do a lot of business with this group (mostly wheel alignments, minor repairs and parts ordering) and I can honestly say they are the As a body shop we do a lot of business with this group (mostly wheel alignments, minor repairs and parts ordering) and I can honestly say they are the finest and most professional folks we have around; unless there is an extremely unusual scheduling conflict I wouldn't think to use any other vendor. Regards, Tony Cazorla Advanced Collision Inc. More
BROKE DOWN, FROM OUT OF TOWN (and Out Of State Too) I've been working and staying in the Cleveland, TN area for about three months now, and I'm from Liberty, Mississippi. On Friday evening of 05-23-201 I've been working and staying in the Cleveland, TN area for about three months now, and I'm from Liberty, Mississippi. On Friday evening of 05-23-2014, I was traveling through Chattanooga, TN and planning to drive home to Mississippi for the Memorial Day Holiday Weekend. When I got on the West side of Chattanooga at the intersection of Interstate 24 West and Interstate 59 South, my 2009 Dodge Ram 2500HD started losing power. As it started to die, a console message appeared saying "DPF Full". I had no clue what a DPF was in the first place, but I figured If It's Full, Let's Empty It. Boy, was I in for a surprise. A long time friend of mine pulled me to his home in Trenton, GA and loaned me his truck to drive back to Cleveland, TN for the night. On Saturday morning, I made a few phone calls and was told to call and check out Crown Dodge in Cleveland -- that they were open on Saturday. I called the dealership and spoke with Jeff Milsaps - one of the Service Advisors. Jeff was very helpful and encouraging to me. He also provided me with the Name & Phone Number of a reputable towing service to bring my truck to them. Jeff also informed me that their Diesel Mechanic just so happened to be there (Jamie Carnley). Both the tow truck and I arrived at the Crown dealership service department at approximately 11:15AM, and they were scheduled to close at 12 Noon. Jeff helped me to get a Rental Car from Hertz so I wouldn't be stuck, and Jamie Carnley immediately began checking out my truck, along with the assistance of Jason Sharp too. These Men Went "ABOVE & BEYOND" To Help Me, and stayed open while helping me till after 2:00PM. --- I don't know how anyone else views that, but to me THAT'S A GREAT SERVICE GROUP. I told Jamie Carnley as he was still trying to get some of the bugs figured out To Go Home and Enjoy The Holiday Weekend. They all looked at me kind of funny as I told them "Guys, I'm Not Totally Stranded -- they had helped me to get a rental car and I had a place to stay locally, and there was no sense in them missing out on the time with their family". Upon their return to work on Tuesday (05-27-2014), I received a phone call from Jeff Milsaps telling me that they had found that the Diesel Particular Filter would have to be replaced. These men jumped through hoops again to help me. They ordered the parts out of Atlanta, GA and got them in, and installed. Afterwards, Jamie Carnley "did his magic" and got it to working properly, and My Truck Sounds Great. I picked up my truck this evening (05-29-2014), and they even helped me to get the rental car returned, and all of the paperwork processed. This Service Department Group is regarded as "The A Team" in my book, and I would highly recommend them. KEVIN "Dutch" HOLLAND Occupational Safety & Health Consultant 6830 Highway 567 Liberty, MS 39645 More