Crown Chrysler Dodge Jeep Ram

Another quick fix Jeff Misaps was once again very helpful in quickly solving our car problem. First, on the phone, with ensuring we understood what would need to happe Jeff Misaps was once again very helpful in quickly solving our car problem. First, on the phone, with ensuring we understood what would need to happen, and then at the dealership quickly and courteously handling our job. He also ensured that we had the updated service plan for the vehicle and recommended some services based on our needs. He then booked us in to get things done before we travel next week. More

Takes care of her customers. My first jeep had some serious issues from the factory and had to be replaced by Jeep. This was a long process having to go through several levels (co My first jeep had some serious issues from the factory and had to be replaced by Jeep. This was a long process having to go through several levels (corporate) Kat was extremely diligent in her dealings with corporate to have the problem resolved and my vehicle replaced. Kat was extremely patient with me as well as customer service and corporate. I have had very few problems with my current vehicle , but the ones I have had she made sure they were done, done right and done in a timely manner. Kat is very knowledgeable, professional, courteous, attentive to detail, and a pleasure to deal with. Kat reflects very positively on Crown Chrysler Dodge Jeep Ram ! Travis Rigdon has done almost all work on both of my Jeeps including installing the lift kit. Travis is very knowledgeable, extremely capable,and treats my vehicle as if it were his own. I am very confident in his work and feel Crown is lucky to have an employee of his caliber. More

Service Repairs I am a car guy and I'm really picky with my vehicles. I have not had much pleasure in taking my vehicles in for service due to getting dings or scratc I am a car guy and I'm really picky with my vehicles. I have not had much pleasure in taking my vehicles in for service due to getting dings or scratches on them while at the Dodge dealerships. Recently I had to take my Challenger in for a noise that needed to be checked out. I called and spoke with Trish after being referred by a friend. She assured me that they could handle the repairs and would take good care of my car. The appointment was made and parts had to be ordered so I picked it up and everything looked fine. I brought it back in a few days after, when parts arrived and it was back on the road in a reasonable time and best of all, it was just as I had left it. They took care of me and my car! No stress from getting scratches or dings in my car. I will be happily going there for service/repairs from now on. Thank you all for the service! More

Purchase of a 2016 Town & Country We were shocked at how easy it was to check out the various cars and compare. The salesman, Dakota Dillard, did an outstanding job. Out of about a d We were shocked at how easy it was to check out the various cars and compare. The salesman, Dakota Dillard, did an outstanding job. Out of about a dozen salesmen that I have dealt with through the years he was the easiest to deal with. He was very courteous, friendly, informative and not pushy. We found the Sienna to be more formal and uncomfortable and we found the Town and Country to be much more comfortable with actually more accessories. We would not have come to that conclusion if our salesman had been pushy and we would have then bought the Sienna which we also checked out in detail. More

Cleveland Criwn Chrysler great dealership From the time my wife and I stepped on the lot we were treated like family not a paycheck for the salesman felt at ease with our new friend in the fi From the time my wife and I stepped on the lot we were treated like family not a paycheck for the salesman felt at ease with our new friend in the finance department he didn't rush us feed my wife coffe even bought me a Coke because I don't drink coffe really made me feel comfortable answers my questions in straight up answers too really good at what he did Ask for Sidney Sexton salesman Mike Bartlett finance two great new friends More

Great experience! Probably one of the best car dealership experiences I have ever had. Explained to Dustin my situation and he helped me get an awesome vehicle. I was t Probably one of the best car dealership experiences I have ever had. Explained to Dustin my situation and he helped me get an awesome vehicle. I was there only 3 hours. The process was easy and fast. More

Purchase of 2016 Jeep I have to say that the people at Crown in Cleveland are great to work with. They went above and beyond to get me in the right vehicle. They answered a I have to say that the people at Crown in Cleveland are great to work with. They went above and beyond to get me in the right vehicle. They answered any questions I had, and were very friendly also. The vehicle I purchased is everything they described and more. The family is very pleased with this purchase, and the professional way we were treated at the dealership. Thank you for all of your help and work all of you put in to placing my family and I in our vehicle. More

Crown Cleveland is a GREAT Dealership !!! I just wanted to let Crown Jeep Dealership, located in Cleveland, Tennessee, that Service Advisor, Jeff Milsaps, went above and beyond the call of du I just wanted to let Crown Jeep Dealership, located in Cleveland, Tennessee, that Service Advisor, Jeff Milsaps, went above and beyond the call of duty to repair my 2012 Jeep Compass Latitude on Tuesday & Wednesday, December 1 & 2, 2015. While traveling from Tennessee back to Virginia, my Jeep developed what seemed to be, transmission problems. The jeep was towed to Crown Dealership in Cleveland, Tennessee and Service Advisor, Jeff Milsaps determined the problem, ordered the part, next day air, had it installed early the next morning and I was on my way back to Virginia by 10:30 a.m.. Also he provided a rental car to me at minimal cost for the time that it took to repair my Jeep. He was very professional and his efforts, on my behalf, were very much appreciated. What a GREAT DEALERSHIP !!! It makes me want to drive to Crown Dealership to buy my next car ! Thank you again !!! Rachel Whorley More

Awesome experience! Bought a 2016 Cherokee, my salesman Sydney was wonderful. Jeffrey milsaps was also wonderful , and got my monthly payments where they needed to be. Wo Bought a 2016 Cherokee, my salesman Sydney was wonderful. Jeffrey milsaps was also wonderful , and got my monthly payments where they needed to be. Would highly recommend this dealership! More