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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
February 20, 2017
Excellent service! We had Dustin Winder for our salesman. He did a wonderful job getting us a deal in our price range and was willing to travel to get us the car we want We had Dustin Winder for our salesman. He did a wonderful job getting us a deal in our price range and was willing to travel to get us the car we wanted! We will definitely be back to see him! Thanks again Dustin! More
by Albaker
Employees Worked With
Dustin Winder
February 17, 2017
Very bad service. I went up there twice for the same problem on my car. They told me it will be ready by a certain time and both times hour two hours late. Just bad ser I went up there twice for the same problem on my car. They told me it will be ready by a certain time and both times hour two hours late. Just bad service do not recommend.... More
by Richard A Green
Employees Worked With
Jeff Milsaps
February 12, 2017
Good Experience. Great Experience. Found the exact car I wanted. Good folks here. Thank You again James Sherlin and Benny Hamby. My wife loves her new car. Great Experience. Found the exact car I wanted. Good folks here. Thank You again James Sherlin and Benny Hamby. My wife loves her new car. More
by 3X Jeep Owner
Employees Worked With
James Sherlin, Benny Hamby
January 30, 2017
Great experience! Just bought a 2017 Jeep Wrangler. James Sherlin could not have been any nicer or more helpful. Great experience with Mike in finance as well. Thanks J Just bought a 2017 Jeep Wrangler. James Sherlin could not have been any nicer or more helpful. Great experience with Mike in finance as well. Thanks James Mike and Tony !Good bunch of guys and great experience @ Crown in Cleveland Tn! More
by scott125
Employees Worked With
James Sherlin
January 20, 2017
Tire patch I had a slow leak in my tire. Even though I have a Toyota, I took it to my trusted Dodge service dept in Cleveland. From the minute I walked in, I I had a slow leak in my tire. Even though I have a Toyota, I took it to my trusted Dodge service dept in Cleveland. From the minute I walked in, I was treated great by Danielle. I was in/ out in only minutes. Service team there is amazing! More
by Goldia Robles
Employees Worked With
Danielle in Service
January 14, 2017
Excellent! Best truck buying experience I've ever had, Jason was straight up and gave a great no need to haggle price and even helped detail the truck himself! Best truck buying experience I've ever had, Jason was straight up and gave a great no need to haggle price and even helped detail the truck himself! Financial services were great and everyone had a great attitude. Very impressed, well done Crown of Cleveland! More
by karma123
Employees Worked With
Jason White
December 07, 2016
used car James sterlin was great worked hard to get us the payment we needed. great and courtes. effective and efficient to the last minute with the deal. than James sterlin was great worked hard to get us the payment we needed. great and courtes. effective and efficient to the last minute with the deal. thanks More
by dodge13
Employees Worked With
James Sherlin
November 16, 2016
Noise coming from flywheel My experience with this repair could not have had any better service. Performance was at a level of high standard. Customer service experience was bo My experience with this repair could not have had any better service. Performance was at a level of high standard. Customer service experience was both well received and performance was exceptional. Was meet with a smile from each of the individuals handling this repair; service advisor and technician. Would recommend this facility to others. Thank you for your quick repair and service. More
by Bennie Albertson
Employees Worked With
Lisa Gant and Johnny Scott , Patricia Neal
October 17, 2016
Excellent Team and Experience If you want a professional, hassle free experience buy from Crown Chrysler Dodge in Cleveland. Dustin Wilder, Sales Consultant answered all our questi If you want a professional, hassle free experience buy from Crown Chrysler Dodge in Cleveland. Dustin Wilder, Sales Consultant answered all our questions, took time to explain all the features of the car and stayed after hours to get us the best deal on our new Dodge Charger. VERY PLEASED!!! More
by stratoliner
Employees Worked With
Dustin Wilder
October 13, 2016
Excellent Customer Service I highly recommend Crown Jeep and James Sherlin to anyone interested in purchasing a vehicle. James was extremely helpful and friendly. He made my b I highly recommend Crown Jeep and James Sherlin to anyone interested in purchasing a vehicle. James was extremely helpful and friendly. He made my buying experience for a jeep hassle free and he was very knowledgeable and willing to answer any questions. If you are looking for a vehicle go to Crown and talk to James. I will definitely be going back. More
by Johndeere1283
Employees Worked With
James Sherlin
