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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
July 26, 2017
Awsome Awesome people quick service drove in within a day they called me told me what was wrong and had my vehicle fixed at a low price Awesome people quick service drove in within a day they called me told me what was wrong and had my vehicle fixed at a low price More
by Agates0927
Employees Worked With
Danielle
July 24, 2017
Courteous service Service department is efficient and they truly care about you and your car. Travis listened to my concerns and addressed them. He made sure I was awar Service department is efficient and they truly care about you and your car. Travis listened to my concerns and addressed them. He made sure I was aware of time to complete and updated me as needed. More
by Karen Reed
Employees Worked With
Travis Rigdon, Patricia Neal
July 21, 2017
Service Had to go there 2 times for codes and turuned out to be pmc. Wasent happy about the cost it was over 1300 dollars. Hope the truck is fixed now Had to go there 2 times for codes and turuned out to be pmc. Wasent happy about the cost it was over 1300 dollars. Hope the truck is fixed now More
by Mike
Employees Worked With
Travis
July 19, 2017
Repeat customer pretty much says it all, pay a little more but your going to get what you pay for . Nothing bad to say at this time pretty much says it all, pay a little more but your going to get what you pay for . Nothing bad to say at this time More
by James chapman
Employees Worked With
Danielle, Patricia Neal
July 17, 2017
Service Department Service department was very helpful finding rare pare. Loaner was clean. People were nice to work with. I will be back. The management was easy to wor Service department was very helpful finding rare pare. Loaner was clean. People were nice to work with. I will be back. The management was easy to work with. More
by Pastorkev
Employees Worked With
Daniell Grant
June 30, 2017
Quick and simple They made it very easy I told Kadin how I would trade they said yes. I done the paperwork with Michael. Jason showed me all the features of my new tr They made it very easy I told Kadin how I would trade they said yes. I done the paperwork with Michael. Jason showed me all the features of my new truck and I was on the road. Simple the way it ought to be. More
by JT's RAM
Employees Worked With
Kadin Toma, Jason Mirkovich, Mike Mcarthur
June 30, 2017
Awesome Experience I recommend everyone to go see Mr Fulton Lewis for a vehicle he will help get what you want... My husband recently passed and it was time for a new I recommend everyone to go see Mr Fulton Lewis for a vehicle he will help get what you want... My husband recently passed and it was time for a new vehicle the previous one I had was nearly 11 years.. I been looking for this specific Jeep The Limited since it has 2 Sunroofs. I went to the local dealer in Ringgold they wasn't really helpful then I called several places then to Mr Lewis he told me to come in that they had a limited and latitude want me come for a test drive in both I fell in love with the limited he found one within 300 miles in RED the color I wanted and brought it for me. Everything went smooth!! Very friendly and patient. Crown in Chatt said they didn't have one within 500 miles but Mr Lewis made it possible and made my dream come true!!! More
by Jeepgirl
Employees Worked With
Fulton Lewis
June 29, 2017
a/c work Awesome folks in service... Answered all my questions. I didn't feel like they were trying to take advantage. And it was a good visit. The price was Awesome folks in service... Answered all my questions. I didn't feel like they were trying to take advantage. And it was a good visit. The price was more than I was expecting however it was a lot of work. And the dash had to come completely out. I have dealt with sales a bit too. The only person I'd recommend would be Dustin Winder. The rest are a bit bitter ,and pushy... Keep in mind I treated everyone the way I expect to be treated. So I'm sure your experience could be much different depending on your own actions. More
by cyclist
Employees Worked With
Travis, Trisha,and Mathew, Dustin Winder
June 28, 2017
Super Service Lisa Gant provided fast and friendly service on my recent oil change! I chose to wait and the waiting area was comfortable and nice. These are 2 reaso Lisa Gant provided fast and friendly service on my recent oil change! I chose to wait and the waiting area was comfortable and nice. These are 2 reasons we always buy our vehicles at Crown of Cleveland! More
by A Patterson
June 21, 2017
Excellent Service Just recently purchased a Jeep Renegade and have to say Crown Chrysler always has excellent service I had the pleasure of having James Sherlin help me Just recently purchased a Jeep Renegade and have to say Crown Chrysler always has excellent service I had the pleasure of having James Sherlin help me find what I was looking for was very informative and showed me the little things that make the Renegade and excellent choice..Thank you for your humor and helping me finally pick out a Jeep I'm going to keep for many years to come.... More
by CarolynWorley
Employees Worked With
JAMES SHERLIN, Mike Mcarthur
